Logitech Customer Care Number: The Fastest Ways to Reach Support

Looking for a Logitech customer care number? Logitech does not publish a single, always-on global hotline. Instead, phone support is offered by region and product line, and the current number or callback option is shown after you select your country/region and product on the official support portal. This ensures you reach a team that can verify warranty coverage, speak your language, and access the right tools for your device.

Because phone numbers and support hours change by market, the most reliable place to obtain the correct customer care number is Logitech’s support site: https://support.logi.com. From there, you can access live chat, open a support ticket, or request a phone callback when a direct number is not displayed. Enterprise customers using Logitech video collaboration products also have dedicated channels with 24/7 options when subscribed to Logitech Select.

There Isn’t One Global Logitech Customer Care Number

Logitech serves consumers in over 100 markets and routes support by country to align with local language, time zones, and warranty policies. A number you find on a third-party site may be outdated, may not work from your country, or may route you to the wrong queue. The official portal dynamically shows a phone number or callback option appropriate for your location once you identify your product.

For many consumer products (mice, keyboards, headsets, webcams), you will typically see two options: live chat and email/ticket. Phone support or a “request a callback” link appears for select regions and product families. For business and education customers using Logitech video conferencing solutions (Rally, MeetUp, Tap, Scribe, Sight), phone support is more commonly provided via the Logitech for Business portal or an active Logitech Select plan.

Step-by-Step: Find the Current Customer Care Number or Request a Callback

Use the official portals below. Avoid third-party “support” directories; they frequently list generic or incorrect numbers. The links here take you directly to Logitech’s help centers, where availability and hours are kept current.

• Go to the consumer support center: https://support.logi.com/hc/en-us (use the country/language selector at the bottom to switch to your region, for example en-gb, en-au, en-in).
• Click Contact Us or Get Help, sign in or continue as guest, and select your product (e.g., MX Master 3S, G502 X, C920 HD Pro Webcam).
• Choose a topic (warranty claim, pairing/connection, software, order issue). The portal will then present the support options available in your location: live chat, email/ticket (https://support.logi.com/hc/en-us/requests/new), or Phone/Request a Callback with the current number or a scheduling form.
• For business/video collaboration products, go to the Logitech for Business support hub: https://prosupport.logi.com. If your organization has Logitech Select (24/7 support, advanced RMA, service-level commitments), sign in to see the dedicated hotline and case management.
• If you purchased from logitech.com and need help with an order, start at your regional store’s Order Support page (linked from your order confirmation email) or sign in at https://www.logitech.com to view order status and contact options.

Note: Availability of real-time phone support varies by country. If a direct number is not displayed for your region, the callback tool will take your number and connect you to an agent during the next available window for your time zone.

What to Have Ready Before You Call

Having complete product and purchase details reduces back-and-forth, shortens verification, and increases the chance of first-contact resolution. Logitech agents will often validate warranty and ask for device specifics before troubleshooting or arranging a replacement.

• Product identifiers: exact model name (e.g., MX Keys S), part number (P/N), and serial number (S/N). These are on the product label (often on the underside or inside the battery compartment) and on packaging. Keep a clear photo ready to upload if asked.
• Proof of purchase: retailer name, order number, and purchase date. For logitech.com orders, have your order ID. For warranty claims, a dated receipt is commonly required.
• System details: operating system and version (e.g., Windows 11 23H2, macOS 14), Bluetooth/USB receiver info, and installed Logitech software (Logi Options+, G HUB, Logitech Capture), including version numbers.
• Repro steps and diagnostics: when the issue started, error messages, LEDs/blink patterns, battery or charging status, and what you’ve already tried (e.g., unpair/re-pair via Logi Options+, reset receiver, firmware update in G HUB).

If you’re seeking a warranty replacement (RMA), be prepared to confirm shipping details and agree to return instructions if your region requires returning the defective unit. Many RMAs are processed with serial validation and a photo or brief video demonstrating the fault.

Alternatives to Calling: Chat, Ticket, and Community

Live chat is often the fastest real-time option and typically appears during local business hours on https://support.logi.com. Chat agents can gather logs, provide links for firmware or software updates, and initiate RMAs when warranted. If you prefer asynchronous help, open a ticket at https://support.logi.com/hc/en-us/requests/new; you’ll receive email updates and a case number you can reference if you later call.

For setup tips, known-issue workarounds, and user-to-user advice, browse the community sections linked from the support portal. Logitech staff monitor popular threads and pin fixes for recurring issues (for example, Bluetooth pairing on macOS, or receiver interference mitigation on 2.4 GHz).

Warranty, Returns, and Regional Rights That Affect Support

Most Logitech hardware carries a limited hardware warranty of 1–2 years, depending on the product and region, with longer terms for certain business devices. Logitech’s warranty always meets or exceeds local consumer protection laws. Details are published under Legal/Warranty on your regional site; start at https://www.logitech.com and select your country to view the exact terms.

Region highlights: in the European Union, consumers benefit from a legal guarantee of conformity for at least two years; in Australia, the Australian Consumer Law provides statutory guarantees in addition to manufacturer warranties. If your rights under local law exceed the printed warranty, Logitech support will advise you on the correct path (manufacturer vs. retailer) for a remedy.

Purchases made directly on logitech.com generally have a limited return window (commonly 30 days from delivery) for a refund under the site’s terms of sale; check your region’s policy in your order confirmation or footer links on the website. For retail purchases (e.g., Amazon, Best Buy), your fastest resolution within the first days or weeks is often through the retailer’s return/exchange program, after which Logitech support can assist under the manufacturer warranty.

Corporate Contact Details (Not for Support Tickets)

Logitech International S.A. was founded in 1981 in Apples, Switzerland, and today is headquartered in the Lausanne area (Switzerland) with a principal U.S. base in Newark, California. Corporate contacts do not replace support channels and typically cannot process consumer RMAs or technical cases, but are sometimes useful for investor relations or legal notices.

Switzerland (legal domicile): Logitech International S.A., EPFL Innovation Park, 1015 Lausanne, Switzerland. United States (principal operations): Logitech Inc., 7700 Gateway Blvd., Newark, CA 94560, USA. Corporate and investor information: https://ir.logitech.com.

For customer care by phone, always use the steps above to obtain your region’s current number or to request a callback via the official portals: https://support.logi.com (consumer) and https://prosupport.logi.com (business). This ensures you reach the correct team with the authority to troubleshoot, verify warranty, and ship replacements when needed.