Target Customer Care Number: Reach the Right Help Quickly and Confidently

The primary Target customer care number and what it covers

The main Target Guest Services phone number in the United States is 1-800-440-0680. This toll-free line is the fastest way to get live assistance for questions about Target.com orders, in-store purchases, returns and exchanges, price matching, Target Circle, gift cards, and general store information. When you call, you’ll be guided through an automated menu; listen carefully, as options are periodically updated to route calls to the correct specialists.

Guest Services can look up most online orders using the email address on your account or the order number from your confirmation email, and they can reference store receipts using the 18-digit TC number printed near the top of the receipt. If your issue involves a RedCard account (credit or debit), Guest Services will triage and, when needed, securely connect you with the appropriate card servicing team.

Hours, expected wait times, and language access

Target Guest Services typically operates daily from 7:00 a.m. to 11:00 p.m. Central Time (CT). Peak call periods are often weekdays after 5:00 p.m. local time and weekend afternoons, especially during holiday weeks and major sales events. If your question isn’t urgent, aim for weekday mornings (8:00–10:30 a.m. CT) to reduce hold time.

Support is available in English, with access to additional languages via interpreters when needed. For callers who are deaf, hard of hearing, or have a speech disability, dial 711 to connect via Telecommunications Relay Service (TRS), then ask the operator to call 1-800-440-0680 on your behalf.

When to call vs. when to self-serve

Call 1-800-440-0680 when you need immediate clarification on an order status, shipment problems (lost, delayed, or damaged items), price match requests, return exceptions, or account-related assistance that requires identity verification. You should also call right away to report a lost or stolen RedCard, or if you suspect gift card or payment fraud tied to a Target transaction.

For many standard tasks—like initiating most returns, tracking packages, updating addresses for unshipped online orders, or downloading receipts—self-service is faster. Start at help.target.com or in the Target app under My Target > Help. Store-specific questions (inventory, pickup timing, hours) can often be resolved directly with your local store using the Store Directory at target.com/store-locator.

What to have ready before you dial

Gathering a few details beforehand will help the agent resolve your issue in a single call and minimize hold time.

• Target.com orders: order number (from your confirmation email), email address on the order, and current shipping address.
• In-store purchases: 18-digit TC number from your paper receipt or a barcode/receipt in the Target app; the payment card used can help retrieve receipts.
• Price match: exact competitor URL or printed ad with the item’s SKU, price, and date; Target matches select competitors within 14 days of purchase.
• Returns: product name/UPC, purchase date, condition (new/unopened vs. opened), and whether it’s a Target-owned brand.
• RedCard: last 4 digits of your card and personal verification info; for lost/stolen cards, call as soon as possible.

Tip: If you used Target Circle offers, note the offer name and expiration date; for gift card issues, keep the 15- or 16-digit card number handy (do not share your access code unless the agent requests it during secure verification).

Alternative ways to contact Target (web, app, and local store)

Web support: help.target.com provides guided help flows for orders, returns, pickup, delivery, subscriptions, gift cards, price match, and more. Many pages include click-to-chat when live chat is available. Target also maintains a concise Contact Us hub at target.com/contact-us, which routes you to call, chat, or self-service based on your issue.

App support: In the Target app, go to My Target > Help for context-aware support, including chat and links to order details. For store-specific questions (hours, services like Drive Up or CVS Pharmacy at Target), use target.com/store-locator to find your store’s phone number and services list before you call.

Specialized needs and partner services

Pharmacy questions are handled by CVS Pharmacy, which operates inside Target stores nationwide following Target’s 2015 pharmacy transition. For prescriptions, transfers, insurance, or billing, contact your in-store CVS Pharmacy directly (via the store page at target.com/store-locator) or call CVS Customer Service at 1-800-746-7287 (1-800-SHOP-CVS). Hours vary by location.

For same-day delivery issues fulfilled by Shipt (acquired by Target in 2017), start in the Target app order details or visit help.shipt.com for live chat and current contact options. If you’re unable to access your Shipt order info, Target Guest Services at 1-800-440-0680 can help verify order status and direct you to the correct escalation path.

Key policies that affect your call

Returns: Most new, unopened items are eligible for a refund or exchange within 90 days of purchase; Target-owned brands are typically eligible for up to 1 year. RedCard holders receive an extra 30 days beyond the standard return window on most items. Electronics and other categories may have shorter windows—have your receipt or order details ready so the agent can confirm eligibility.

Price Match Guarantee: Target will match select competitors’ prices within 14 days of your purchase or shipment date. You’ll need the exact competitor listing (same item, model, color, size) and proof of lower price. Some categories and marketplace listings are excluded; the agent can confirm current policy details and eligible retailers.

Escalations, documentation, and corporate details

If your issue requires escalation (e.g., complex billing disputes, product safety concerns, or unresolved store experiences), politely ask the agent for a case number and the best callback channel, then keep a record of dates, names, and summaries of each interaction. For safety or quality issues, be prepared with photos, lot numbers, and purchase details; agents may create a formal product report.

Corporate address for written correspondence: Target Corporation, 1000 Nicollet Mall, Minneapolis, MN 55403. For most consumer matters, phone or digital channels are faster and ensure your case is tracked. Save your case number and any email confirmations you receive after calling or chatting for future reference.

Fraud and gift card scams: respond fast

If someone pressured you to pay with Target gift cards or you suspect unauthorized activity, contact Target Guest Services immediately at 1-800-440-0680. Have the gift card numbers and any receipts ready. The team can review activity and advise on next steps; while resolution isn’t guaranteed, speed and documentation greatly improve outcomes.

Report scams to reportfraud.ftc.gov and, if applicable, your bank or card issuer. If you believe your personal information was compromised, place a fraud alert with a credit bureau and monitor your accounts. For law enforcement, retain texts, emails, phone numbers, and transaction screenshots as evidence when you file a report.

Quick reference: official links and how to verify

Target periodically updates contact options and hours. Always confirm the latest details through official channels before sharing personal information or card numbers.

• Main Customer Care (U.S.): 1-800-440-0680
• Help Center: help.target.com
• Contact hub: target.com/contact-us
• Store directory and phone numbers: target.com/store-locator
• CVS Pharmacy at Target: 1-800-746-7287 (1-800-SHOP-CVS), cvs.com
• Shipt support (same-day delivery): help.shipt.com
• Fraud reporting (U.S.): reportfraud.ftc.gov

Background: Target traces its roots to 1902 (Dayton Dry Goods) and opened the first Target store in 1962 in Roseville, Minnesota. As of 2024, Target operates over 1,900 stores across all 50 U.S. states. Knowing which channel handles which service—store, Target.com, CVS Pharmacy, or Shipt—helps you reach the right expert the first time.