Myntra Customer Care Number and the Correct Way to Contact Support

If you are looking for a Myntra customer care number to resolve an order, return, refund, or payment issue, the most reliable path is through Myntra’s official Help Center in the app or on the website. Myntra does not prominently publish a single, always-on public helpline number on its site; instead, it provides secure in-app call-back and chat options tied to your account and orders. This approach helps prevent fraud and ensures the advisor can view your order details in real time.

Because many third-party websites and search results list unofficial numbers, calling random numbers can expose you to scams. The safest method is to request a call from inside your logged-in account. That way, the system verifies your identity and routes your case to the correct team (returns, delivery, payment, or account security). Below is a step-by-step guide to obtain an official call-back, plus verified alternatives if you prefer chat or social support.

Is There a Public Myntra Customer Care Number?

As a policy, Myntra steers customers to its in-app/website Help Center rather than publishing a single toll-free number. When you request help from a specific order or topic, the system offers context-aware options such as “Chat with us” or “Call me back.” If a phone conversation is the best option, you will receive a call-back through Myntra’s contact center. This ensures the advisor can authenticate you and view your issue without asking for sensitive information on an open phone line.

If you find a phone number via a search engine or a social post that claims to be a “Myntra helpline,” treat it as unverified unless it’s shown inside your logged-in Myntra Help Center. Avoid sharing OTPs, card numbers, bank details, or installing remote-access apps at the request of any caller. If you have already shared information with an unverified number, immediately secure your account and report the incident to India’s cybercrime helpline at 1930.

How to Get an Official Myntra Call-Back (App and Website)

The quickest way to speak with Myntra support is to request a call from the Help Center after selecting the relevant order or topic. This ensures your interaction is recorded in your account timeline, and you receive updates and transcripts as needed. Availability windows for call-back are displayed in the Help Center and may vary during holidays and peak sale periods.

Calls will originate only after you trigger the request from your logged-in profile. Do not trust unsolicited calls claiming to be “from Myntra” about refunds, coupons, or failed deliveries that you did not initiate. If you receive such a call, hang up and start a fresh request from your account to verify the issue.

• On the Myntra app: Profile → Help Center → pick the order (or “Other issues”) → choose the issue category → select “Call me back” when available. Confirm your number and preferred time slot if prompted.
• On the Myntra website: Log in → click your profile icon → Help Center → select the order or topic → pick “Call me back” or “Chat.” If “Call me back” is not available, start a chat; the advisor can enable a call if needed.
• Keep handy: order ID, registered phone/email, and (for payment issues) the transaction reference from your bank or UPI app. Never share full card details, CVV, or OTP on a call.

Alternative, Verified Ways to Reach Myntra

If call-back is not immediately available, use the Help Center’s live chat. Chat agents can resolve most issues such as exchange eligibility, pickup rescheduling, refund timelines, and invoice copies. For out-of-policy cases (e.g., late return requests), chat is also a good place to request a one-time exception where feasible.

Official social media handles can help with status checks and routing, but avoid sharing sensitive data in public comments. Use direct messages and provide only non-sensitive details like your order ID and registered email. If someone messages you from an account without a verified badge or asks for money or OTPs, ignore and report.

• Website: https://www.myntra.com (Help Center available after login via Profile → Help Center)
• Order History: https://www.myntra.com/my/orders (requires login)
• Official X (Twitter): https://twitter.com/myntra (verified handle; use DM for assistance)
• Official Facebook: https://www.facebook.com/myntra (verified page; use Messenger)
• Government of India – National Consumer Helpline (for unresolved cases): dial 1915 or visit https://consumerhelpline.gov.in

Grievances and Escalations

If your issue remains unresolved after contacting support, use the escalation path provided in the Help Center. Look for “Escalate” or “I still need help” within your existing case. Provide a concise summary, prior ticket numbers, and any supporting documents (delivery partner messages, bank statements for refunds, or product photos).

For statutory grievances under India’s IT Rules or consumer protection guidelines, refer to Myntra’s Terms of Use or Privacy Policy pages for the latest “Grievance Officer” contact details and address. These pages are linked in the footer of the official website. Submit your complaint with order ID, dates, screenshots, and a clear desired resolution. Keep your email thread intact for reference. If you do not receive a satisfactory response in a reasonable timeframe, you can file a complaint with the National Consumer Helpline (1915) or your local consumer forum with all evidence attached.

Safety Tips: Avoid Fake “Myntra Customer Care” Numbers

Fraudsters often run ads or SEO-boosted pages claiming to be Myntra helplines. They may ask you to pay a “verification fee,” install remote-access apps, or approve UPI “collect” requests to “process refunds.” Myntra support will never ask you to share your card PIN/CVV, OTP, net banking password, or to install screen-sharing apps for a refund or return. Refunds, when applicable, are processed automatically back to the original payment method or as store credit—no extra payment is required.

If you believe you interacted with a scammer, immediately change your Myntra and email passwords, remove saved cards, contact your bank to block/replace compromised cards, and report the incident at https://www.cybercrime.gov.in or by calling 1930. For delivery disputes, always cross-check the status inside your Myntra account rather than relying on links sent via SMS/WhatsApp. When in doubt, start a fresh chat or call-back request from Profile → Help Center to verify any claim.