UTI Bank Customer Care Number: The Correct, Updated Contacts (Axis Bank)

If you are searching for the “UTI Bank customer care number,” you are looking for Axis Bank. UTI Bank officially changed its name to Axis Bank in 2007, and all customer support now runs under the Axis Bank brand. Any authentic customer care number for “UTI Bank” will point you to Axis Bank’s phone banking.

Below you’ll find the current, widely used Axis Bank customer care numbers in India, how to reach the right team quickly, charges and availability, alternatives to calling, and tips to avoid fraud. Where exact numbers for special cases vary by region (for example, overseas helplines), we show you how to verify the latest details on Axis Bank’s official website to avoid outdated or fraudulent numbers.

The correct numbers to call in India (formerly UTI Bank)

The primary Axis Bank phone banking lines are the same numbers most people mean when they refer to the “UTI Bank customer care number.” These lines are operated by Axis Bank and are available 24×7 for core services such as account information, card support, UPI/Internet Banking help, and service requests.

• 1860 419 5555 — Axis Bank Phone Banking (24×7; charges apply as per your telecom plan)
• 1860 500 5555 — Axis Bank Phone Banking (24×7; charges apply as per your telecom plan)
• Official support page for updates and regional/overseas contacts: https://www.axisbank.com/support/contact-us

Important: “1860” numbers are domestic shared-cost lines in India. They are typically not accessible from outside India and are not toll-free. Always expect standard operator charges. For the latest helplines (including overseas/NRI dialing options), check the official Contact Us page above rather than relying on third-party listings.

UTI Bank as a brand stopped in 2007, so if you find older numbers labeled “UTI Bank,” treat them as unverified until you confirm them on axisbank.com. Never call numbers posted on social platforms or ads without cross-checking on the bank’s website.

Hours, languages, and what to expect when you call

Axis Bank’s core phone banking support on 1860 419 5555 and 1860 500 5555 operates 24 hours a day, 7 days a week, covering most routine needs such as balance and transaction queries, debit/credit card issues, UPI/NetBanking assistance, and service requests. Certain specialized desks (loans, demat, wealth) may operate extended but not round-the-clock hours; the IVR will route you appropriately based on your selection.

Language options typically include English, Hindi, and major regional languages. If you prefer to speak to a human agent, keep your customer ID, last four digits of your account or card, and date of birth ready—these are commonly used for verification, along with one-time passwords (OTP) sent to your registered mobile.

For faster response, call during off-peak hours (early morning or late evening India time). While the lines are 24×7, peak loads often occur on working days around mid-morning and early evening, particularly near salary credit dates and bill payment cycles.

Reach a human faster: practical steps before you dial

Going into a call prepared reduces verification time and helps the agent resolve your request in one go. Have recent transaction details handy (date, amount, merchant), and keep your registered mobile available to receive OTPs. If you’re calling about a card, note the last four digits of the card and the billing cycle date if relevant.

• Gather identification: customer ID, last four digits of your account/card, and your registered mobile for OTPs.
• Know your request: e.g., “dispute a card transaction from 12 Aug 2025, INR 2,380,” “enable international usage,” or “reset NetBanking password.” Specifics help routing.
• Use the IVR purposefully: select the option closest to your need (“card services,” “digital banking,” “report lost/stolen”) to reach trained agents for that topic.

If the IVR offers a callback, use it—this can save you queue time. For non-urgent requests (address updates, interest certificates, statement copies), consider Axis Mobile or Internet Banking, where many services complete instantly without a call.

Emergency help: lost card, suspicious transactions, or UPI risk

In emergencies, time matters. Call 1860 419 5555 or 1860 500 5555 immediately and choose the “lost/stolen card” or “report fraud” option. Hotlisting a card is usually completed within minutes after verification. If your phone is unavailable, use another phone; agents can still verify you using alternate checks.

If you have the Axis Mobile app, you can also quickly block or temporarily disable your debit/credit card and toggle domestic/international usage or contactless features. For UPI/NetBanking risks (unknown payment collect requests, suspicious links), disable UPI from the app and change your NetBanking password and MPIN at once.

File a written complaint for fraudulent transactions through the app/Internet Banking “Dispute/Service Requests” section or by asking the phone-banking agent to log a ticket. For unauthorized transactions, also raise a complaint with your local cyber cell/police. Document date/time of your call and the service request number for follow-up.

Calling from outside India (NRI and travelers)

The 1860 numbers generally do not work from outside India. Axis Bank publishes dedicated international and NRI helplines that vary by country and service. To avoid outdated or incorrect numbers, verify current overseas dialing options on the official page: https://www.axisbank.com/support/contact-us. You can also navigate: axisbank.com → Support → Contact Us → NRI/International.

If you are traveling, add the overseas helpline to your contacts before you leave India. Keep your registered mobile number active for OTPs or set up alternative authentication where available. If an OTP cannot be received (e.g., SIM inactive abroad), inform the agent so they can use alternate verification flows.

Note the India time zone (IST, UTC+5:30) when planning calls. Although many services are 24×7, specialized desks may have India business hours, in which case calling during 09:00–18:00 IST typically reduces back-and-forth.

Don’t confuse UTI Bank with UTI Mutual Fund (different organizations)

“UTI Bank” is now Axis Bank and provides retail/commercial banking. UTI Mutual Fund (also known as UTI Asset Management) is a separate investment company with its own service channels. If your query is about mutual fund folios, SIPs, or NAVs, you should contact UTI Mutual Fund, not Axis Bank.

To avoid misrouting, confirm you are on the correct site. Axis Bank: https://www.axisbank.com. UTI Mutual Fund: https://www.utimf.com. Using the wrong helpline can delay time-sensitive requests like card hotlisting or investment NAV switches.

If you are unsure whether your product is a bank account/card or a mutual fund investment, check your statement header or app. Banking statements will reference Axis Bank account or card numbers; mutual fund statements will reference folio numbers and scheme names.

Verify authenticity and find a branch if needed

Always cross-check phone numbers on the official Axis Bank site before calling. Avoid numbers found only via search-engine ads, random videos, or social media comments. The authoritative source for updates is: https://www.axisbank.com/support/contact-us. For in-person help, use the branch locator: https://www.axisbank.com/branch-locator.

Axis Bank’s corporate office (useful for formal correspondence references) is commonly cited as: Axis Bank Limited, “Axis House,” Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai – 400025. For complaint escalation beyond phone support, raise a service request first to obtain a reference number; this is required by the bank’s grievance redressal process.

Security reminder: No bank representative will ever ask for your full card number, CVV, full PIN, or OTP over an unsolicited call. If anyone does, hang up and call the official 1860 419 5555 or 1860 500 5555 yourself. When in doubt, verify on axisbank.com and proceed only through official channels.

Quick recap

Dial 1860 419 5555 or 1860 500 5555 in India for Axis Bank (formerly UTI Bank) customer care, 24×7. Check https://www.axisbank.com/support/contact-us for the latest overseas/NRI helplines and any updates. Use the Axis Mobile/Internet Banking for faster self-service where possible, and act immediately via phone or app to block cards or disable UPI in emergencies.

Having your customer ID, registered mobile for OTP, and specific request details ready will speed up resolution. Cross-verify numbers on the official site every time to avoid scams and ensure you reach the right team on the first try.

What is a UTI Bank?

AutoBank is a true Core Banking Solution having a proven track record of more than 25 years and utilized in more than 125 Banks. AutoBank CBS and ancillary modules are designed to empower growing banks to enhance their capabilities in comparison with large private / nationalized banks.

Why did the UTI Bank change to Axis Bank?

Axis Bank was formerly known as UTI Bank. It was forced to change its name after splitting from UTI Mutual Fund over disputes regarding use of the UTI brand name. The bank appointed a committee to select a new name, which chose “Axis” as it conveys a sense of solidity and maturity.

What is the toll free number for UTI balance check?

Service FAQs

Sr. No.	Touch Points	Contact Details
2	UTI MF – Contact Centre – Toll Free Number – Non Toll Free Number	1800221230 022-26546200
3	UTI MF Corporate Office	022 – 66786666
4	UTI MF Website – Customer Service	–
5	UTI MF Live Chat (From Monday to Saturday from 10.00 am to 10.00 p m, excluding National Holidays)	–

How to change bank account in UTI?

You may submit your form for requesting the updating of your bank account details at any UFC or Karvy ISC. Your letter must be signed by all unitholders of your folio. You must also submit the following documents for proof as listed below: Proof of New Bank account.