TCF Bank Customer Care: How to Get Help Today (Post‑Merger with Huntington)

What Changed After the Merger—and What It Means for You

TCF Financial Corporation merged with Huntington Bancshares Incorporated on June 9, 2021. Brand and systems conversion for most retail and business customers took place in October 2021. As a result, TCF Bank’s customer care now operates through Huntington National Bank (Member FDIC). If you were a TCF customer, you can contact Huntington for account support, statements, debit/credit cards, online banking, and dispute resolution.

Most TCF checking and savings accounts were mapped to comparable Huntington accounts during the October 2021 conversion. For example, many TCF “Free Checking” accounts were transitioned to Huntington’s Asterisk‑Free Checking (no monthly maintenance fee). Your account number generally remained the same, while the brand on cards, checks, and statements changed to Huntington. If you still have older TCF materials, they typically continue to work, but Huntington customer care is now your primary contact for service.

The Fastest Ways to Reach Customer Care

Huntington provides multiple channels—phone, secure online message, and in‑branch assistance. Phone support is the most direct for urgent matters like a lost or stolen card or suspected fraud. For routine requests (address changes, statement copies, stop payments), secure message via online banking is convenient and leaves a written trail. Branch bankers can also handle most everyday needs, including notary services and debit card replacement in many locations.

Legacy TCF contact points now route through Huntington. The former TCF website (tcfbank.com) redirects to Huntington’s online resources. Use the official Huntington channels below; they are current as of 2025 and serve both legacy TCF and longstanding Huntington customers.

• General customer service (Huntington): 1-800-480-2265. Typical live support hours: Monday–Friday 7:00 a.m.–7:00 p.m. ET; Saturday 8:00 a.m.–5:00 p.m. ET; automated options are available 24/7.
• Legacy TCF main number (still routes to Huntington): 1-800-TCF-BANK (1-800-823-2265).
• Website (service hub): huntington.com/customer-service
• Online/Mobile banking login: huntington.com or via the “Huntington Mobile” app (publisher: Huntington National Bank) in the Apple App Store and Google Play.
• Branch and ATM locator: huntington.com/locations
• Corporate mailing address: Huntington National Bank, 41 S High St, Columbus, OH 43215

Online and Mobile Support for Former TCF Customers

If you previously used TCF online banking, you should now access your accounts through Huntington’s platforms. Visit huntington.com and select Log In to Personal, Business, or Commercial. First‑time Huntington users can use the “Enroll” or “Forgot Username/Password” links to set up or recover credentials. Enrollment requires personal identifiers (such as SSN/Tax ID) and account information; have your debit card or account number handy.

The Huntington Mobile app supports mobile check deposit, Zelle person‑to‑person payments, card controls (lock/unlock), and secure messaging. Enable biometric login for faster access, and set alerts for transactions, low balances, and large withdrawals. For multi‑user business profiles migrated from TCF, verify your users, roles, and ACH/wire templates after first login and re‑establish any alerts or file import settings that did not carry over.

Common Requests and How to Resolve Them Quickly

For balance checks, recent transactions, and statements, the fastest path is online or mobile banking. You can view recent activity in real time, download statements (PDF), and export transactions (CSV/OFX) for accounting software. If you need historical TCF statements that predate the 2021 conversion, request them via secure message; specify the month and year. Huntington can typically retrieve archived TCF documents and mail or upload them to your secure inbox.

Changing your address, phone, or email is self‑service online under Profile/Settings. Replacement debit cards can be requested via the app or by phone; expedited delivery is available for a fee. For stop payments on checks or preauthorized electronic debits, submit the request immediately online or by phone to minimize risk of posting; fees and duration (single vs. series of checks) depend on your account agreement.

• Report a lost or stolen card: Call 1-800-480-2265 right away, then use card controls in the mobile app to lock the card. Monitor recent transactions and dispute any unauthorized activity.
• Direct deposit and bill pay: Verify your routing and account numbers inside online banking before sharing them. If you previously used TCF Bill Pay, confirm all payees and recurring payments after migration to prevent missed bills.
• Wire transfers: Contact customer service or your branch banker to confirm domestic/international wire cut‑off times the day you send. Always verify the beneficiary’s name, account, and receiving bank details line‑by‑line to avoid delays.
• Cashier’s checks and notary: Available at most branches; call your local branch ahead to confirm availability and any fees or ID requirements.

Disputes, Fraud, and Error‑Resolution Timelines

For unauthorized electronic transactions on deposit accounts (ATM/debit, ACH), federal Regulation E (EFTA) typically requires you to notify the bank no later than 60 days after the statement showing the error was sent. Provisional credit is generally provided within 10 business days after you file a claim (20 business days for new accounts), with a final investigation window that can extend to 45 or 90 days depending on transaction type. File promptly to maximize your protections.

For credit card billing errors or fraud, Regulation Z (TILA) applies. Dispute procedures and timelines differ from debit/ACH rules. Keep receipts, screenshots, or correspondence that support your claim and submit them with your dispute. Whether your card is debit or credit, act immediately: lock the card in the app, report the issue by phone, and document the date/time of your report and the representative’s name for your records.

Business and Commercial Customer Care

Legacy TCF business customers now receive support through Huntington’s business service teams. If your company used treasury services (ACH origination, wires, remote deposit, positive pay), confirm that user entitlements, approval workflows, daily limits, and fraud filters migrated correctly. Re‑enroll tokens or authenticator apps if prompted, and consider a same‑day test file of $0 prenotes or small‑value transactions to validate connectivity.

For business online banking access or payment‑rail troubleshooting, start with the general service line at 1-800-480-2265 or use secure message; complex issues can be escalated to specialized treasury management support. Commercial clients with dedicated relationship managers should use the direct numbers on their Huntington relationship summary and escalate time‑sensitive payment issues before daily cut‑off times.

Accessibility, Language Support, and Escalations

Huntington supports customers with disabilities and offers multiple language options for phone assistance. If you use a TTY/TDD device, you can dial 711 to connect via the nationwide Telecommunications Relay Service and ask the operator to call Huntington at 1-800-480-2265. For in‑branch accessibility (parking, ramps, private spaces), use huntington.com/locations to find a branch and call ahead if you need specific accommodations.

If you have an unresolved complaint, ask to escalate to a supervisor or the Executive Customer Relations team. Document dates, amounts, and prior case numbers. If you still need help after escalation, you can file a complaint with federal regulators: the Office of the Comptroller of the Currency (helpwithmybank.gov) oversees national banks like Huntington National Bank, and the Consumer Financial Protection Bureau accepts complaints at consumerfinance.gov/complaint. Keep copies of all correspondence and resolutions for your records.

Is TCF Bank now Huntington?

TCF was acquired by Huntington Bancshares in June 2021.

Do banks have 24 hour customer service?

Customer service hours vary among banks, with many only offering the ability to speak with a representative during business hours. If you prefer wider access to customer service, you might want a bank that allows you to communicate with a live person anytime.

How do I contact Fscb 24 hour customer service?

If you have any questions or concerns please call 877-955-3722. the information. Instead, please contact First State Community Bank at 877-955-3722 for verification before responding to any such request.

What number is 1 800 480 2265?

General customer service
Call us at (800) 480-2265; daily 7:00 a.m. to 8:00 p.m. ET. We’re looking forward to hearing from you! To contact us from outside the U.S. call +1 (616) 355-8828; daily 7:00 a.m. to 8:00 p.m. ET.