Panasonic Customer Care Number: How to Reach the Right Team Fast

Panasonic operates in more than 120 countries, and customer care numbers are country- and product-specific. The fastest way to get the correct phone number is to use Panasonic’s official support locator. This ensures you reach the right team for your product category (TVs and appliances, cameras, personal care, business solutions such as projectors and Toughbook, etc.), in your language and time zone, and with the correct warranty rules.

Start here: https://www.panasonic.com/global/support.html. Select your region and country, then click Support or Contact Us. For example, selecting India routes you to consumer support for appliances and AV products, and selecting the United States splits support between Consumer (shop.panasonic.com/support) and Business/Pro AV (na.panasonic.com/us/support). Because hours and numbers change by market, always confirm on these official pages before calling.

Quick Numbers and Official Links (verify for your country)

Numbers below are commonly published by Panasonic for major markets and are included here to save you time. Always verify on the official website for the latest hours and options, as routing and availability can change.

India (Consumer Support): Toll-free 1800 103 1333 and 1800 108 1333. Typical use: product installation, warranty service, repair bookings for TVs, air conditioners, washing machines, refrigerators, microwaves, and small appliances. Official support portal: https://www.panasonic.com/in/consumer/support.html. For service center locator and online service requests, use the same portal’s “Service” section.

United States (Consumer Products): 1-800-211-7262 (commonly shown as 1-800-211-PANA). Use this for consumer electronics and small appliances sold in the U.S. Official support: https://shop.panasonic.com/support for user manuals, parts, and chat/email options. For Business/Pro AV and Toughbook, go to https://na.panasonic.com/us/support to reach dedicated lines and ticket portals.

If your country isn’t listed above, or you need a number for cameras, pro video, or B2B solutions in your region, use the global support locator: https://www.panasonic.com/global/support.html. Select your country, then choose your product category to see the correct phone number, chat, email, and service request links.

Fastest Ways to Reach Panasonic Support

Phone remains the quickest for urgent issues (no power, error codes, in-warranty breakdowns), but you can often resolve setup and connectivity problems faster via live chat or online troubleshooting flows on the support portals. Most country sites also let you open a service request 24/7; a technician or partner service center will then confirm a visit by SMS/email.

Response times vary by region and product. Typical chat or phone wait times outside peak season are under 10 minutes for consumer lines, while technician scheduling for large appliances often occurs within 24–72 hours depending on parts availability and location. For business products (projectors, Toughbook, broadcast gear), service-level agreements (SLAs) and advanced exchange might be available—check your contract and the B2B support page for specifics.

• Use the country support portal to confirm the correct number and hours before calling; note public holidays in your region.
• Try live chat first for Wi‑Fi pairing, app setup, or feature questions; agents can push links to exact manuals and firmware.
• Open an online service ticket for appliances outside phone hours; attach photos/videos to speed triage.
• For Pro AV/Toughbook, sign in to your business support portal to view case history, parts status, and RMA numbers.
• If the product was purchased through a dealer, keep the dealer’s invoice handy; some regions require dealer codes for priority service.

What to Have Ready Before You Call

Having complete information dramatically reduces your time on the line and minimizes back-and-forth with technicians. Collect the details below before dialing the customer care number for your country.

• Model name and serial number: On TVs, look at the rear label (e.g., TH‑55LX650); on cameras, check the underside of the body; on ACs/refrigerators/washing machines, check the side or door frame labels.
• Proof of purchase: Retailer invoice or e-receipt with purchase date; for extended warranties, keep the policy or registration confirmation.
• Clear symptom description: What happens, exact messages on screen, error lights/codes, when it started, and steps already tried.
• Service location and access: Full address with landmark, preferred date/time windows, and any building entry requirements.
• Connectivity details if relevant: Your Wi‑Fi SSID/band (2.4/5 GHz), router model, and streaming app versions for smart TVs.

Repairs, Warranty, and Escalation

In-warranty service generally requires a valid proof of purchase and that the issue is not caused by external damage or improper use. If your device is out of warranty, ask the agent for the diagnostic/visit charge and request a written estimate before authorizing repair. For large appliances and wall-mounted TVs, many regions offer on-site service; smaller items might need carry-in or courier pickup. Keep your case number; it’s essential for status checks and escalation.

If you believe your issue qualifies for a recall or service campaign, ask the agent to check by model and serial number, and review the “Notices” or “Safety” section of your country’s Panasonic support site. If you need to escalate, request a supervisor on the call or use the “Feedback/Complaint” form on your country portal. Provide your case number, photos, estimates received, and a concise summary of the requested resolution to expedite review.

Official Addresses for Formal Correspondence

For legal or formal written correspondence (not for general support), you can reference Panasonic’s corporate headquarters and regional headquarters. Do not send products to these addresses unless specifically instructed by Panasonic support for your case.

Panasonic Holdings Corporation (Global HQ): 1006, Oaza Kadoma, Kadoma-shi, Osaka 571-8501, Japan. Global site: https://www.panasonic.com/global. Panasonic Corporation of North America (Regional HQ): Two Riverfront Plaza, Newark, NJ 07102, USA. North America site: https://na.panasonic.com.

Summary: How to Get the Right Panasonic Customer Care Number Now

If you’re in India, call 1800 103 1333 or 1800 108 1333 for consumer product support and service scheduling. If you’re in the United States for consumer products, call 1-800-211-7262 or use https://shop.panasonic.com/support. For all other regions and for business products, use the global locator at https://www.panasonic.com/global/support.html to get the exact number, hours, and contact options for your product type and country.

Always confirm the number and hours on the official site for your country, have your model/serial and proof of purchase ready, and open an online ticket if phones are busy. This combination usually gets issues resolved in the shortest possible time.