Huntington Customer Care Number: How to Reach the Right Help Fast

If you bank with Huntington National Bank and need live assistance, the primary customer care number is 800-480-2265. This line connects you to Huntington customer care for personal and small-business banking, cards, online banking support, and general account questions. Representatives maintain extended service hours, and an automated system is available 24/7 for balance inquiries, recent transactions, card controls, and simple account maintenance.

For customers who are hard of hearing or have a speech disability, dial 711 to access Telecommunications Relay Service (TRS) and ask the operator to connect you to Huntington at 800-480-2265. If you are outside the United States, the quickest path is usually the number printed on the back of your debit or credit card; that number is designed for international calls and will route you to the correct team. Always confirm current hours and menu options on the official site at https://www.huntington.com.

When to Use the Main Number (800-480-2265)

Use the main customer care number for most day-to-day needs, including password resets, online/mobile app troubleshooting, debit and credit card questions, transaction disputes, fee explanations, updates to contact information, and to get help locating or scheduling a branch/ATM appointment. If you’ve had your card lost or stolen, call immediately and say “lost card” when prompted; the automated system can lock a card instantly, and a representative can expedite replacement.

The main line can also transfer you to specialized areas such as mortgages, auto loans, home equity lines, or treasury/cash management for small businesses. If you’re not sure which department handles your request, start with 800-480-2265 and briefly describe the situation to the IVR (“representative,” “mortgage payoff,” “fraud alert,” or “wire transfer”). You’ll be routed more quickly if you have your account information ready (details below).

What to Have Ready Before You Call

Huntington’s agents will verify your identity to protect your accounts. Expect knowledge-based questions plus at least two unique identifiers. Having the right details ready shortens call time and reduces the need for transfers—especially if your question involves transactions or fraud review.

• Identity and account details: full name, primary phone, mailing ZIP code, last 4 of SSN or Tax ID, and your Huntington account or card number (if available).
• Security information: your telephone banking PIN (if you set one), or device ready for a one-time passcode (OTP) via text/call.
• Issue specifics: dates and amounts of any transactions in question, merchant names, branch locations or ATM IDs, payoff quotes, or wire confirmation numbers.
• For travel or card issues: your travel dates and countries, current contact number while traveling, and a secure mailing address for replacements.
• For loans/mortgages: loan number, property address, requested payoff date, and whether you need a same-day quote.

Department Routing Tips and IVR Shortcuts

Huntington’s IVR supports natural language prompts, and concise phrases can speed routing. If you don’t hear a relevant option, say “representative” after the first menu. You can also authenticate in the IVR by entering your card or account number to avoid repeating information with an agent.

• “Lost card,” “freeze card,” or “fraud” for immediate card lock and fraud intake.
• “Online banking,” “password reset,” or “username” for sign-in and digital support.
• “Dispute a charge” or “transaction dispute” for debit/credit investigations.
• “Mortgage,” “home equity,” or “loan payoff” for home lending servicing.
• “Wire transfer” or “international wire” for wire details and cutoffs; have beneficiary info ready.
• “Business banking” or “merchant services” for small-business support and cash management.

Security and Fraud-Safe Calling Practices

Huntington will never ask you to disclose your full online banking password or your full card PIN. One-time passcodes are for verification only—never read an OTP to anyone who called you unexpectedly. If you receive an inbound call claiming to be Huntington and you’re unsure, hang up and dial 800-480-2265 yourself.

For suspicious emails or texts, do not click links. Instead, navigate directly to https://www.huntington.com or use the Huntington Mobile app to check for secure messages. If you believe your login was compromised, immediately change your password in the app or online, enable biometric sign-in if supported, and call customer care to add a fraud alert. Document case numbers provided by agents; you’ll need them for follow-ups.

Digital Alternatives: Faster Help Without a Phone Call

Many common tasks are quicker online: sign in at https://www.huntington.com to lock/unlock a card, set travel notices, view routing/account numbers, dispute certain transactions, download statements, and send a secure message. Within the Huntington Mobile app (iOS and Android), you can also manage alerts, reset credentials, and schedule branch appointments.

For in-person assistance, use the branch and ATM locator at https://www.huntington.com/branch-locator. You can filter by services (safe deposit boxes, drive-thru, mortgage specialist) and check hours. Appointment scheduling helps reduce wait time for complex needs like notary services, account titling changes, or business onboarding.

Escalations, Case Tracking, and Documentation

If an issue requires research (for example, a complex dispute or wire recall), ask the agent for a case or reference number and the expected turnaround time. Typical investigation windows vary by issue type and applicable regulations. Keep any related emails, letters, and screenshots; contemporaneous notes (dates, times, agent names) make escalations smoother.

When appropriate, request a supervisor or a callback from a specialized team—especially for repeated errors, time-sensitive wire transfers, or compliance-related questions. If you opened a ticket via secure message, reply in the same thread so Huntington’s team sees the history. For legal or documentary requests (garnishments, subpoenas, estate matters), the agent can direct you to the correct operational address or portal.

Company Snapshot and Verified Points of Contact

Huntington National Bank traces its roots to 1866 and is the principal subsidiary of Huntington Bancshares Incorporated (Nasdaq: HBAN), headquartered at Huntington Center, 41 S High St, Columbus, OH 43287. The bank serves consumer, small business, and commercial clients primarily across the Midwest, and is a Member FDIC and Equal Housing Lender.

Bookmark these official access points to avoid phishing: main customer care 800-480-2265; website https://www.huntington.com; branch locator https://www.huntington.com/branch-locator; and the Huntington Mobile app from the Apple App Store or Google Play. For TTY/TRS, dial 711 and request connection to 800-480-2265. When in doubt, hang up on any suspicious contact and re-initiate via these channels.

Practical Call-Time Tips to Save Minutes

Call during lighter volumes—typically early morning on weekdays—to reduce hold times. If you must call during lunch or early evening, use the IVR to complete authentication and state your need clearly in a single sentence (“I need a domestic wire recall started”) so you route correctly.

Have a pen or notes app open before the agent joins. Write down your case number, next steps, and promised follow-up timeframes. If you need documents (e.g., payoff statements), ask whether they can be delivered via secure message, which is often faster than postal mail and safer than standard email.