Mi (Xiaomi) Customer Care Number: How to Reach Support Quickly and Get Issues Resolved

If you’re looking for the official Mi (Xiaomi) customer care number in India, the primary toll‑free hotline is 1800‑103‑6286. This is the main line for assistance with Redmi, Xiaomi, POCO devices sold by Xiaomi India, as well as accessories and ecosystem products. Calls to this number from within India are free of charge from most carriers.

As of the latest published schedules, agents are available 9:00 AM–9:00 PM IST, seven days a week (including most public holidays). For the most up‑to‑date hours, always verify at the support portal: https://www.mi.com/in/support. Phone support can help with device troubleshooting, warranty queries, order and delivery issues from mi.com/in, and service center appointments.

Official Mi Customer Care Number (India)

Dial 1800‑103‑6286 from any Indian number for Xiaomi/Mi/Redmi customer support. When the IVR starts, have your IMEI ready (dial *#06# on your phone to display it) and select the menu that matches your issue: product troubleshooting, orders and payments, repair status, or warranty information. Language options typically include English and Hindi; regional language availability can vary by agent schedule.

Response times are fastest earlier in the day (9:00–11:00 AM IST) and on mid‑week days. If you’re calling about a repair already in progress, keep your service request or job sheet number handy so the agent can pull up your file immediately. For order questions (mi.com/in purchases), prepare your order number and the email/phone used at checkout.

What to Prepare Before You Call

Having a few details ready will help the agent resolve your case faster and, if needed, book the right service center and parts. This is especially important if your device is out of warranty or has intermittent issues that are hard to reproduce on demand.

• Device identifiers: IMEI 1/2 (dial *#06#), serial number (Settings > About phone > Model & hardware), and exact model name (e.g., Redmi Note 13 Pro 5G).
• Purchase proof: Invoice date, seller (e.g., mi.com/in, Mi Home store, Amazon/Flipkart partner), and GST invoice if applicable.
• Software details: MIUI version or Android build (Settings > About phone), recent updates installed, and whether developer options/bootloader are unlocked.
• Issue specifics: Error messages, when the problem started, steps to reproduce, and photos/video if relevant.
• Backup status: Confirm whether your data is backed up (Mi Cloud, Google, or local). Service centers may need to reset the device.
• Contact info: An alternate phone number and email so the center can reach you about parts and pickup.

Digital Self-Service Options (Often Faster Than Calling)

Many common requests can be handled online in minutes. Use the Xiaomi India Support portal at https://www.mi.com/in/support to access step‑by‑step troubleshooting guides, MIUI/ROM downloads, and warranty FAQs. For hardware issues, the Repair & Service page lets you locate an authorized service center, check warranty, and request a service appointment.

• Support home: https://www.mi.com/in/support — articles, software help, and contact options.
• Repair & service (find centers/book a visit): https://www.mi.com/in/service/repair — enter your city or PIN code for nearby authorized centers and timings.
• Warranty information and policy: https://www.mi.com/in/service/warranty — coverage terms, exclusions, and how to claim.
• Orders from mi.com/in: https://www.mi.com/in/order — sign in to view, track, modify, or cancel eligible orders.
• Mi Store app: Search “Mi Store” on Google Play — in‑app chat and order/repair tools linked to your Mi Account.

Booking a Repair and Visiting a Mi Service Center

For hardware diagnostics, Xiaomi recommends visiting an authorized service center. Use the Repair & Service page (https://www.mi.com/in/service/repair) to find the center closest to you, including business hours and whether prior appointment is required. Bring your device, original box or accessories if related to the fault (charger/cable), and a printed or digital invoice.

At the center, the technician will perform a basic diagnostic to determine if the issue is software or hardware and whether it’s covered under warranty. If parts are needed, the center will provide an estimated timeline and a cost quote for out‑of‑warranty cases before proceeding. You’ll receive a job sheet or service request number; store this carefully for status checks via phone or portal.

Warranty, Proof of Purchase, and Costs

Standard handset warranties in India typically cover manufacturing defects for a limited period from the invoice date. Accessory warranties vary by product category. Always verify the exact coverage for your specific model and purchase date at https://www.mi.com/in/service/warranty. Claims generally require an invoice that clearly shows the product model, IMEI/serial, seller name, and date of sale.

Physical or liquid damage, unauthorized modifications (including third‑party repairs or certain bootloader/root changes), and accidental breakage are generally outside standard warranty. If your case is out of warranty, the center must provide a parts and labor estimate for your approval. Diagnostics are usually recorded at no cost, but paid repairs won’t begin until you consent to the quote; policies can vary by center and city, so confirm on site.

Tracking Repairs and Getting Updates

To check status, call 1800‑103‑6286 with your job sheet number, or contact the service center directly using the phone number listed on the Repair & Service locator page. Many centers also send SMS updates when parts arrive or the device is ready for pickup. If you requested courier pickup/return through an authorized program, keep the airway bill for reference.

If your repair exceeds the initial estimate or parts become unavailable, ask the center to note options such as part substitution approved by Xiaomi, replacement, or refund pathways where applicable under policy. Always collect a final invoice that lists replaced parts and warranty on those parts (if offered) for future reference.

Outside India: Find the Right Xiaomi Hotline for Your Country

The 1800‑103‑6286 number is for India only. If you purchased your device in another country or reside elsewhere, visit the global support directory at https://www.mi.com/global/support. Select your region to see local hotlines, chat options, and service center locators specific to your market and warranty conditions.

Cross‑border warranty support varies by product and country. For the fastest resolution, contact the support channel for the country of purchase and have that market’s invoice ready. If you relocated, ask the agent whether your device is eligible for out‑of‑region service and what documentation is required.

Escalation Tips if Your Issue Isn’t Resolved

If you’ve called 1800‑103‑6286 and visited an authorized service center but still need help, request escalation to a supervisor and provide your job sheet or ticket number. Summarize the timeline, prior recommendations, and any commitments made (dates, quotes, promised callbacks). Clear, concise documentation helps senior agents assess and expedite your case.

For order disputes or repeated repair failures, keep copies of all invoices, job sheets, SMS logs, and emails. Where applicable, quote consumer protection timeframes relevant to your situation. You can also lodge a formal ticket via the Support portal (https://www.mi.com/in/support) referencing your existing job sheet number so all records are linked under your Mi Account.

Who is 517 636 5265?

To pay your debt or other questions about your delinquent account, call Treasury Collection Services Bureau at 517-636-5265. If you are making a payment by electronic withdrawal (EFT), please have your bank account number and the 9 digit bank routing number of your financial institution available.

What’s the number to the state of Michigan?

Additional MPSC Information
Complaints and inquiries can also be submitted online, 24 hours a day. Inquiries and complaints are also taken Monday through Friday, 8:30 a.m. through 4:30 p.m. (excluding State holidays) by calling: 800-292-9555 or 517-284-8100.

How to get ahold of Michigan Medicaid?

Your state’s Medicaid contact information: Michigan.gov/MIBridges. Your state’s Medicaid phone number: 888-367-6557.

Where’s my refund mi phone number?

Where’s My Refund has the latest information on your return. If you don’t have internet, call the automated refund hotline at 800-829-1954 for a current-year refund or 866-464-2050 for an amended return.