UBA Customer Care Number on WhatsApp: How to Reach “Leo” and Get Fast Support

United Bank for Africa (UBA) offers 24/7 customer support and basic banking through its verified WhatsApp channel, powered by the bank’s virtual assistant “Leo.” This option is especially useful if you need quick help, account information, or simple transactions without calling the contact center or visiting a branch.

Official WhatsApp Contact for UBA (Nigeria) — Verified Channel

The official UBA WhatsApp number for Nigeria is +234 903 001 0007. To start a chat instantly, use the direct link: https://wa.me/2349030010007. Always verify you are messaging a “Verified business” (green check mark) labeled as United Bank for Africa or UBA before you share any information. If the account is not verified or the number differs, stop and confirm from the UBA website.

“Leo” launched in 2018 and expanded to WhatsApp in 2019, giving customers a faster path to support. The WhatsApp channel is available 24/7 for self-service. When you need a human agent, Leo can route your request to the Contact Centre queue. Availability of human agents may vary by time and traffic, but the automated assistant remains active around the clock.

• WhatsApp (Nigeria): +234 903 001 0007 (Direct link: https://wa.me/2349030010007)
• UBA Nigeria Contact Centre (phone): 0700 2255 822 (within Nigeria) or +234 1 280 8822 (international)
• Official website: https://www.ubagroup.com (Nigeria page: https://www.ubagroup.com/nigeria)
• Tariff guide and fees: check your country page on https://www.ubagroup.com for the latest rates
• Head office (Nigeria): UBA House, 57 Marina, Lagos Island, Lagos, Nigeria

What You Can Do on UBA WhatsApp

UBA’s WhatsApp channel supports a range of everyday banking and support requests. After you complete a one-time enrollment, you can view balances, check recent transactions, transfer funds, and manage cards. The chatbot also answers common questions about fees, limits, cards, and digital banking setup.

Beyond self-service, Leo can escalate to a human agent for issues such as disputed transactions, profile updates, or complex requests that require verification. For card blocks, urgent fraud alerts, or out-of-band authentication issues, you can trigger an immediate security response via WhatsApp and then follow up with a call if needed.

• Check account balance and latest transactions
• Transfer funds (UBA-to-UBA and interbank; limits apply)
• Buy airtime and data for any network
• Open or link accounts, get mini statements, and retrieve account details
• Request card services (e.g., temporary block/unblock, replacement guidance)
• Locate branches/ATMs and get hours
• Escalate to a live agent for disputes, chargebacks, or complex service requests

Step-by-Step: Start a Secure Chat with UBA on WhatsApp

Step 1: Save +234 903 001 0007 in your contacts as “UBA Leo” or tap https://wa.me/2349030010007. Open WhatsApp and start a chat. Confirm the verified business badge (green check) on the profile.

Step 2: Say “Hi” to begin. Leo will guide you to enroll your phone number. Use the mobile number registered on your UBA account for the smoothest onboarding. You will receive a One-Time Password (OTP) by SMS to confirm your identity.

Step 3: Create a 4-digit transaction PIN for WhatsApp banking. Keep this PIN private; do not reuse your card PIN. Once set, you can access balance, transfers, and other services. Data charges may apply based on your mobile plan; there is no separate fee to chat on WhatsApp.

Security, Limits, and Privacy You Should Know

UBA’s WhatsApp banking uses OTP verification, session encryption (via WhatsApp), and a separate transaction PIN. UBA will never ask for your full card PAN, PIN, CVV, full OTP, or internet banking password in chat. If anyone requests these, stop immediately and report it to UBA via the verified channels listed above.

Transaction limits on WhatsApp follow your digital banking profile and country regulations. For many customers, per-transaction and daily limits mirror those on the UBA Mobile App or internet banking. If you need higher limits, request a review via the app or contact center; additional verification may be required.

Standard UBA fees apply to transfers, card services, and other transactions, just as they do on the mobile app. For the most accurate fee schedule, consult your country’s tariff page via https://www.ubagroup.com. Remember to keep your phone number and email updated with UBA to ensure you receive alerts and OTPs promptly.

When to Call or Use Other Channels Instead

Use WhatsApp for everyday tasks and quick questions. However, call the Contact Centre or visit a branch if you need to report lost/stolen cards urgently, handle large-limit transactions, update KYC details requiring documentation, or resolve disputes requiring formal case numbers and evidence submission.

For Nigeria, you can call 0700 2255 822 (0700-CALL-UBA) or +234 1 280 8822 from outside the country. These lines operate 24/7. If lines are busy, WhatsApp can place you in a chat queue for an agent after basic verification.

If you prefer email for documentation, use the secure contact options offered on your country page at https://www.ubagroup.com (requirements vary by market). Never email full card details or share OTPs; redact sensitive numbers before sending documents.

Troubleshooting Common Issues on WhatsApp

No OTP received: Confirm your mobile number is the one registered with UBA, check network coverage, and verify that SMS is not blocked by your device or carrier. If the problem persists, request a fresh OTP or contact the Call Centre to confirm your profile details.

Transaction declined or limit reached: You may have hit your per-transaction or daily cap, or need device revalidation. Try a lower amount, wait until the next day, or authenticate via the UBA Mobile App. If needed, request a limit review through official channels.

Chat not verified or suspicious messages: End the conversation immediately. Only use the verified number +234 903 001 0007 or the link https://wa.me/2349030010007 for Nigeria. Cross-check contact details on https://www.ubagroup.com before proceeding.

Country Availability and Local Variations

UBA operates across 20 African countries and in key international financial centers (including the United Kingdom, France, and the UAE). The WhatsApp experience is broadly similar, but country-specific numbers, services, and limits may vary due to local regulations and product availability.

To find the correct WhatsApp channel for your country, go to https://www.ubagroup.com, select your country at the top of the page, and navigate to Digital Banking or the Leo section. Use only the WhatsApp number or deep link published on your country’s official page.

If you travel or switch SIMs, you may need to re-verify with OTP. Keep your local mobile number active, and ensure roaming or international SMS is enabled when abroad so you can receive OTPs for secure authentication.

Key Takeaway

For Nigeria, the verified UBA WhatsApp number is +234 903 001 0007 (https://wa.me/2349030010007). Use it for fast, secure, 24/7 support and everyday banking through Leo. Always confirm verification, never share sensitive credentials, and refer to the official UBA website for the latest numbers, tariffs, and country-specific details.

What is the UBA mobile banking number?

*919#
Banking should be as easy as dialing *919# on your registered line. It’s that easy!

How to make a complaint to UBA?

The customer is to send a complaint letter to the bank involved (in this case, UBA Bank). The CBN states that the UBA Bank must provide email addresses for complaints. As UBA Bank has provided this already – [email protected], this covers the requirement.

How can I contact UBA on WhatsApp?

Send hi to Leo on WhatsApp (09030010007) or “UBA ChatBanking”on Messenger and enjoy seamless banking today!

How do I check my UBA account number on my phone?

An AI Overview is not available for this searchCan’t generate an AI overview right now. Try again later.AI Overview To check your UBA account number on your phone, you can use the UBA Mobile Banking app, the USSD code *919#, or visit the bank’s website. Alternatively, you can contact UBA’s customer service or use their chat banking service for assistance.  Methods for Checking UBA Account Number:

1. 1. UBA Mobile Banking App:
   • Open the UBA Mobile Banking app on your phone. 
   • Log in to your account. 
   • Navigate to the “Account Summary” or similar section. 
   • Your account number will be displayed there. 
2. 2. *USSD Code (919#): 
   • Dial *919# on your phone. 
   • Follow the prompts to access your account details. 
   • You may need to enter your PIN or other security information. 
3. 3. UBA Website:
   • Access the UBA website on your phone’s browser. 
   • Log in to your internet banking profile. 
   • Locate the section to view your account details. 
   • Your account number will be displayed there. 
4. 4. UBA Customer Service:
   • Call UBA’s customer service number. 
   • Provide the necessary information to verify your identity. 
   • Request your account number. 
5. 5. UBA Chat Banking (Leo):
   • Use the UBA ChatBanking service on Messenger or WhatsApp. 
   • Start a chat with Leo, the virtual assistant. 
   • Request your account number. 

AI responses may include mistakes. For financial advice, consult a professional. Learn moreSelf Service – UBA NigeriaGet Account Number On Mobile Banking, click on settings and choose the App appearance option and unmask your account number. For U…United Bank for AfricaForgot your account number? Ask LEO at #UBAChatBanking on …Jan 11, 2021 — Forgot your account number? Ask LEO at #UBAChatBanking on messenger or +260764241310 on WhatsApp. Bank with Pride. Ban…Facebook(function(){
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