ResistAll Customer Care Kit: Professional Guide and Practical Details

What the ResistAll Customer Care Kit Includes and Why It Matters

The ResistAll Customer Care Kit is designed to maintain the dealer-applied ResistAll exterior and interior protections without introducing chemicals that can strip, soften, or interfere with those coatings. Kits vary slightly by dealership and model year, but the mission is consistent: make routine care simple while meeting the maintenance requirements typically described in your protection contract.

Compared with off-the-shelf cleaners, the items in this kit are generally pH-balanced, silicone- and solvent-calibrated to be safe for clear coat, glass, coated trim, fabric protectants, and modern leather finishes. Expect concentrates that make dozens of washes, a spray sealant booster that adds months of hydrophobicity, interior cleaners with controlled foaming, and accessories sized for passenger vehicles and light trucks.

• pH-balanced car wash concentrate (12–16 fl oz), typical dilution 1:256 (0.5 fl oz per gallon)
• Spray sealant/booster (8–12 fl oz) for paint, trim, and exterior plastics; consumption: 1–3 fl oz per vehicle
• Fabric/upholstery cleaner (8–16 fl oz) and spot remover pen or wipes for protein, dye, and oil-based stains
• Leather/vinyl cleaner and protectant (two separate 8–12 fl oz bottles or a 2-in-1), satin finish, non-greasy
• Bug/tar remover and/or water-spot remover (4–8 fl oz), controlled dwell for mineral and organic deposits
• Microfiber towels (2–4 pieces, 300–350 GSM), foam applicator pads (2), and a quick-start instruction card

Proper Use on Exterior Surfaces

Work on a cool surface in shade, ideally with panel temperatures between 60–80°F (16–27°C). Start with the wash concentrate at 1:256 (0.5 fl oz per gallon of water). A two-bucket method (wash and rinse) and a dedicated wheel brush reduce the risk of swirls. Avoid automatic brushes; if you must use a tunnel wash, prefer touchless options and rinse thoroughly to remove high-pH detergents.

After washing and drying, apply the spray sealant booster. Mist 1–2 sprays per panel (sedan: hood/roof ~3 sprays; doors ~1 each). Immediately spread with a clean microfiber and follow with a second dry towel to level. A typical sedan uses 1–1.5 fl oz; a midsize SUV 2–3 fl oz. Allow at least 4 hours before water exposure, 12–24 hours for full cure. Reapply every 90 days in temperate climates or every 6–8 weeks in harsh sun, salted roads, or frequent washing (2+ times per week).

Use bug/tar remover only on affected spots. Mist lightly, allow 30–60 seconds of dwell (do not let it dry), gently wipe, then wash or wipe with damp microfiber. For water-spot remover, treat glass first, then paint if needed. Apply to a microfiber applicator, work a 12×12 inch section, 30–45 seconds dwell, then neutralize with a damp towel and reapply the booster to restore hydrophobicity.

Interior Fabrics, Leather, and Vinyl

For fabric and carpet, address stains promptly—ideally within 24–48 hours. Blot (do not rub) with a dry microfiber to lift excess, then apply the fabric cleaner to the towel or create a light foam on the surface. Allow 2–3 minutes of dwell, tamp with a soft brush, then blot with a clean dry towel. Repeat if needed. Avoid soaking; excess moisture can wick stains back (the “halo” effect). Speed dry with airflow; most seats and carpets dry in 2–4 hours at 70°F (21°C).

Leather and vinyl benefit from a two-step approach: clean, then protect. Apply cleaner to a towel (not directly to perforations), wipe gently, and follow with protectant applied sparingly—1–2 pumps per panel. Buff to a uniform, matte-to-satin finish within 30–60 seconds. Do not apply protectant to high-touch controls (steering wheel, shift knob, pedals, touchscreens) where slipperiness is a safety issue; instead, clean those areas only.

For dye transfer (common on light leather) or ink marks, start with the least aggressive approach: cleaner on a towel, light passes, short dwell. Specialized dye/ink wipes—often included in newer kits—work best on fresh marks (<48 hours). Always test in a hidden area first. If transfer persists, stop to avoid abrading the clear topcoat and consult a professional—aggressive solvents can permanently dull or stain.

Maintenance Schedule, Shelf Life, and Storage

If your vehicle was just treated, avoid washing for 48–72 hours to allow full set of the dealer-applied coatings. Thereafter, wash weekly or biweekly depending on mileage and weather; apply the booster every 2–3 months (or whenever beading/sheeting noticeably declines). Interior: quick wipe monthly, fabric spot-clean as needed, and leather/vinyl protectant every 90 days in temperate climates or every 60 days in hot, sunny regions.

Most consumables have a 24-month unopened shelf life and ~12 months once opened, assuming storage between 40–90°F (4–32°C). Do not freeze; if a product separates, shake vigorously for 30 seconds. Discard if texture gels, odor changes, or performance drops. Keep bottles sealed, out of direct sun, and off hot garage floors; temperature cycling shortens life. Mark open dates on labels and rotate stock accordingly.

Warranty Support and Documentation

ResistAll protection plans vary by dealer and contract year. Common coverages include damage from bird droppings, bug acids, tree sap, hard-water spotting, UV-induced fading/oxidation, and interior food/drink, oil-based, or dye stains. Terms typically run 3, 5, 7, or up to 10 years and may require that damage be reported within a set window (often 30 days from discovery). Regular maintenance is expected; using the kit and keeping records helps demonstrate compliance.

• Review your contract for covered events, term, and the claim time window; note the administrator name and contract number.
• Document issues immediately: take clear, time-stamped photos in daylight and note the date, mileage, and conditions.
• Avoid aggressive home remedies (abrasives, strong solvents); they can be construed as damage and complicate claims.
• Contact your selling dealer or the program administrator listed in your paperwork; provide VIN, contract number, photos, and a brief description.
• Retain invoices for routine maintenance. Expect triage within 1–3 business days and, if approved, scheduling within 3–10 business days for correction (e.g., professional stain extraction, spot polish, glass water-spot remediation).

Cost, Availability, and Authenticity

Dealerships typically price the ResistAll Customer Care Kit between $39 and $79 depending on contents and size. Refill bottles commonly sell for $9–$19 each. Pricing varies by region and supply. Purchasing from your selling dealer helps ensure product compatibility with the specific ResistAll formula used on your vehicle during installation.

To avoid counterfeits: check that tamper bands are intact, labels include batch/lot codes (e.g., an alphanumeric like L2412A), and Safety Data Sheets are available upon request. Legitimate products have clear usage directions, child-resistant caps where required, and consistent branding. Be cautious with third-party marketplaces that cannot provide an itemized invoice or SDS; chemical products must ship in compliance with carrier rules.

Troubleshooting and Pro Tips

If you see streaks or light haze after applying the booster, it’s usually from over-application or high humidity. Mist a small amount onto the towel (not the panel) and lightly re-level; follow immediately with a second dry microfiber. Use short-nap towels (300–350 GSM), flip sides frequently, and work smaller sections in hot weather.

Address mineral water spotting within 24 hours whenever possible. For fresh deposits (Type 1), a damp microfiber followed by the booster often suffices. For stubborn spots or early etching (Type 2), use the water-spot remover with a 30–60 second dwell, then neutralize with a damp towel and dry thoroughly. Reapply the booster to the treated area to restore uniform beading.

In winter, warm products to room temperature before use and extend dwell times slightly; in summer, shorten dwell and work in shade. Avoid highly caustic soaps (pH >10) that can mute gloss and reduce hydrophobicity; if a commercial wash can share product pH, aim for neutral (pH 6–8). Maintain a simple log—date, mileage, services performed—to simplify warranty support and to time your booster and interior protectant intervals.

What is ResistAll customer care kit?

Resist All Customer Care Kit; includes 6 different auto detailing chemicals giving you everything you need to bring your car back to showroom condition!

What does ResistAll cover?

ResistAll coverage is a microscopic coating that protects nearly every surface of your vehicle, inside and out. On the outside, ResistAll coverage will help protect your vehicle against a wide range of common cosmetic issues by protecting both your paint and wheels against the following: Weather induced faded.

Does ResistAll protect against scratches?

Simply put, Resistall Paint Protection is a spray-on ceramic coating solution that covers every inch of your Chevrolet’s exterior. It’s this protective layer that protects your Chevrolet from water spots, rust, corrosion, small surface scratches, scuff marks, and color fading.

How long does ResistAll coating last?

7 years
All exterior painted surfaces on your vehicle are covered up to 7 years, depending upon your coverage.