Myntra Customer Care Number: Expert Guide to Getting Fast, Effective Support

Official Myntra Customer Care Number and Verified Channels

The primary Myntra customer care number in India is +91-80-6156-1999 (often written as 080-6156-1999). This is a Bengaluru (080) line, so standard operator calling rates apply. Availability and IVR options can change; if the line is busy or you prefer not to wait, the in-app “Help Center” is the fastest route to support because it links your query to your order details automatically.

Myntra also supports email and web help. The official support email is [email protected], and the Help Center on the website/app resolves most issues without a call. Always confirm contact details inside the Myntra app or at myntra.com to avoid spoofed numbers.

• Phone (India): +91-80-6156-1999 (customer care; hours may vary by day/holiday)
• Email: [email protected]
• Help Center (web): https://www.myntra.com/contactus and FAQs: https://www.myntra.com/faqs
• App path: Profile → Help Center → Select Order/Issue → Contact Options (chat/call-back)
• Official social handle (updates/DM): https://twitter.com/myntra
• National Consumer Helpline (India) for escalations: 1915 or 1800-11-4000; https://consumerhelpline.gov.in

When to Call vs. Use the App (and What to Expect)

Use the phone number when your issue is urgent (e.g., same-day delivery exceptions, address correction just before dispatch, or a failed payment with a large amount). Phone support can create or update a service request on your behalf and coordinate with logistics partners while you’re on the line. Keep in mind that peak times (evenings and sale periods) may increase wait times.

Use the app Help Center for order-specific issues (missing product, return pickup not attempted, size exchange, refund status). It auto-fills your order ID, fetches shipping scans, and often provides instant resolution flows (e.g., “Replace/Exchange” or “Request Refund”). App flows also show accurate ETAs—pickup windows (commonly 24–72 hours after request), refund processing ranges, and tracking milestones—without queueing on a call.

Reach a Human Quickly: Practical Steps

If you choose to call +91-80-6156-1999, have your registered mobile number and recent order ID ready. From the IVR, pick the option related to “Orders/Returns/Refunds” to shorten routing time. If the queue is long, hang up and use the app’s “Request Call-Back” inside the Help Center—agents will call you from an official Myntra line, and the session opens with your order context already on screen.

For email to [email protected], include: order ID(s), registered phone/email, issue summary in the subject (e.g., “Refund Pending: Order 1234567, prepaid UPI on 14 Jun 2025”), and 2–3 photos/screenshots if relevant (wrong product received, quality defect, or bank confirmation of a debit). Clear, concise messages reduce back-and-forth and often lead to faster resolution within one or two replies.

Refunds, Returns, and Typical Timeframes

Return windows vary by category, but many fashion items are eligible for return or exchange within approximately 7–15 days from delivery; hygiene-sensitive categories (e.g., innerwear, cosmetics) may be non-returnable or sealed-only. Always check the return policy shown on the product page and your order details in the app—this is the source agents use.

After a pickup is completed or a return is drop-off scanned, refunds are usually initiated within 24–48 hours. Typical credit timelines (indicative, can vary by bank/gateway): UPI/wallet 2–3 business days, credit/debit cards 5–7 business days, net banking 3–5 business days. Exchanges are dispatched after quality check at the hub; if inventory is limited, agents may recommend a refund plus re-order to avoid stock-outs.

Addresses, Legal Notices, and Grievance Redressal

For formal correspondence and legal notices, use the details provided in Myntra’s Terms/Policies pages. As of recent public disclosures, the registered office commonly listed for Myntra Designs Private Limited is:

“Buildings Alyssa, Begonia and Clover, Embassy Tech Village, Outer Ring Road, Devarabisanahalli Village, Varthur Hobli, Bengaluru – 560103, Karnataka, India.”

Address formats can change due to office moves or policy updates, so verify the latest address and designated grievance contacts on the official website before sending documents. For complaints under Indian consumer or IT rules, you may also raise a ticket via the app Help Center and then escalate to the Grievance Officer if you do not receive a satisfactory response within the stated SLA.

What to Keep Handy Before You Contact Support

Calling or writing with the right details shortens resolution time and helps the agent act on your case immediately. Prepare the specifics listed below, especially during sale periods (End of Reason Sale, festive sales) when queues and stock churn are higher than usual.

• Your registered mobile number and email ID (as shown in Profile → Account in the app)
• Order ID(s) and product details (size, brand, color); photos for defects/wrong-item claims
• Payment reference (last 4 digits of card, UPI ID, transaction ID, bank acknowledgement)
• Pickup address and a reachable time window; alternate contact if access is restricted
• Any prior ticket/case ID from earlier chats/emails/calls to link the history

Security Best Practices (Avoiding Scams)

Myntra will not ask for your OTP, UPI PIN, or to install remote-control apps (AnyDesk, TeamViewer). Do not share card numbers or CVV over calls or chat. If someone claims to be from Myntra and asks for sensitive data or sends a QR code to “receive a refund,” assume fraud and end the interaction immediately.

Verify that numbers and links are official: calls should match +91-80-6156-1999 or originate from in-app call-backs; links should be on the myntra.com domain or within the official app. If in doubt, contact support via the app Help Center or manually type https://www.myntra.com in your browser instead of clicking unsolicited links.

Practical FAQs: Costs, Hours, and Alternatives

Call charges: Myntra’s customer care number is not a toll-free line; your normal plan rates apply for calls to Bengaluru’s 080 code. If you prefer not to incur call charges, use in-app chat/call-back or email, which are data-based and usually more convenient for sharing screenshots and order IDs.

Support hours can change during nationwide holidays and high-volume events. If you cannot reach an agent by phone, submit your issue in the app Help Center—this creates a time-stamped case and typically yields the next available response. For unresolved cases beyond the promised SLA, document the timeline and escalate either through the in-app escalation path or the National Consumer Helpline at 1915 (toll-free 1800-11-4000).