Mitashi customer care number: the fastest way to reach the right support team

If you’re looking for the Mitashi customer care number, the most reliable source is the current contact section on the official Mitashi website (mitashi.com) and the phone number printed on your product’s warranty card or invoice. Brands routinely update helplines, IVR menus, and operating hours, so numbers you see on third‑party directories are often outdated by 6–24 months. Always verify the number against the official site or printed documentation before you dial.

Because helpline digits can change without notice, use the steps below to get the correct, model‑specific service line in under 2 minutes, plus practical guidance on what to prepare before calling, typical warranty terms in India, likely costs if you’re out of warranty, and escalation paths if you need faster resolution.

Quick answer: how to get the current Mitashi customer care number now

Start with the official website. On mitashi.com, look for links labeled “Support,” “Service,” or “Contact.” Most OEMs publish their current customer care number at the bottom (footer) of the site and on a dedicated Contact/Service page. If Mitashi has separate lines for product categories (e.g., TVs vs. ACs), those will be listed side‑by‑side with working hours (commonly Monday to Saturday, 9:30 a.m. to 6:00 p.m. IST) and the expected turnaround time for technician visits.

If you have the product box, warranty card, or invoice, check the back page or the lower‑right corner: Indian OEMs typically print one national toll‑free number plus a backup city line (often a Mumbai STD code). The warranty card usually also includes a QR code that links to the current number and the service request form. If your paperwork is missing, your retailer’s invoice from the date of purchase will almost always list the then‑current care number; use it to locate the online service portal, then confirm the latest number on the portal before calling.

If you still can’t locate the number

Use a site‑restricted search like: site:mitashi.com “contact” or site:mitashi.com “customer care”. Avoid aggregator listings and social posts that don’t link back to mitashi.com. If phones are unreachable, file a ticket via the official service request form; most OEM systems assign a Service Request (SR) ID instantly and trigger a call‑back within 24–48 business hours.

As a last resort in India, you can log an issue with the National Consumer Helpline by dialing 1915 (toll‑free) or via consumerhelpline.gov.in; include your invoice number, model, and the date/time of unsuccessful calls. This often prompts a quicker response from the OEM’s escalation desk.

Official digital channels you can trust

Website: mitashi.com is the authoritative source for the current customer care number, warranty terms, and service center locations. Look for a “Service” or “Support” tab. Most brands also provide a contact webform that captures your model and pincode to route your case to the correct regional service partner.

Email and webform: If Mitashi lists an email (typically named “customer care” or “support”), it is useful when you need to attach proof of purchase, error screenshots, or videos. However, webforms usually get faster routing because they validate fields like model, serial number, and pincode. Expect an automated case ID within minutes and a human response in 4–24 business hours.

Operating hours and call volumes

In India, brand helplines commonly operate Monday–Saturday, 9:30 a.m.–6:00 p.m. IST. Peak wait times are 11:00 a.m.–1:00 p.m. and 4:00 p.m.–6:00 p.m. If you want the shortest queue, call between 10:00 a.m. and 11:00 a.m. or place a webform request anytime and request a callback window in your notes.

For urban pincodes (Tier‑1/Tier‑2 cities), technician visit ETAs typically run 24–72 working hours after phone triage; for semi‑urban/rural pincodes, plan for 2–5 working days depending on part availability.

What to have ready before you call (for faster resolution)

Having a complete set of details can cut your call time by half and prevent repeat visits. Gather the items below and keep them handy before dialing the Mitashi customer care number you obtained from the official site or your warranty card.

• Product details: exact model name/number (e.g., “LEDTV32…”), serial number or IMEI (if applicable), date of purchase, and place of purchase (retailer or marketplace order ID).
• Documentation: a clear photo or PDF of your tax invoice and warranty card. If the invoice is missing, note the GSTIN on the retailer’s nameplate if available; it helps locate your purchase in billing systems.
• Issue description: symptoms, when the problem started, any error codes/messages shown on screen or LEDs, and what changed recently (power surge, relocation, software update).
• Troubleshooting tried: exact steps (for TVs: different HDMI input/cable, power cycle 10–15 minutes, panel self‑test; for ACs: filter cleaned, remote batteries replaced, ambient temperature). Note outcomes.
• Location and availability: full address with landmark and pincode, two contact numbers, and at least two 3‑hour time windows when someone will be available for diagnosis.
• Photos/videos: short clips of the fault (e.g., backlight bleed, artifacting, error beeps) and a photo of the rating sticker showing model/serial and power ratings (V/Hz/W).

Warranty, parts, and likely service costs in India

Consumer electronics warranties in India typically provide 1 year of comprehensive coverage on the unit and 1–2 additional years on specific high‑value parts (e.g., LED TV panels or AC compressors). Always verify the exact terms on your Mitashi warranty card, as coverage can vary by model and year of manufacture. Claim windows are calculated from the invoice date, not delivery date, unless explicitly stated.

Out‑of‑warranty service usually involves three components: a visit/diagnosis fee, labor, and parts. Typical ballpark figures across major Indian brands (your actual Mitashi quote may vary by city and model): technician visit Rs 300–700, basic diagnosis Rs 250–500 (often merged with the visit fee), labor Rs 400–1,200, and parts at MRP. As guidance, 32‑inch LED TV panel replacements can run Rs 4,500–7,500, 40–43‑inch Rs 9,000–16,000, mainboard replacements Rs 2,000–6,000, standard AC gas top‑up Rs 2,000–4,000, and remote replacements Rs 250–600. Ask the service center for a written estimate with part codes before approving repairs.

Turnaround time and parts availability

For in‑warranty cases within metros, same‑week resolution is common if parts are in stock. If a part needs ordering, expect 3–10 working days. Keep your SR ID at hand to track status. If you do not receive an update within 48 working hours of a promised callback, escalate with your SR ID and the original commitment date/time.

Escalation paths and response SLAs

If your issue is not resolved within the promised timeline, follow a structured escalation. Always include your Service Request (SR) ID, product model, serial number, invoice copy, and a brief, dated summary of interactions (who you spoke to, on what date, and what was promised). Clear documentation dramatically increases the speed of resolutions and approvals for part replacements.

• Level 1: Call the Mitashi customer care number again and reference your SR ID to request escalation to a supervisor. Ask for a concrete ETA (date/time) and the next action (part order, technician revisit).
• Level 2: Use the official contact form or email published on mitashi.com and mark the subject “Escalation – SR [ID] – [Issue].” Attach proof of purchase and photos/videos of the fault.
• Level 3: If still pending after 2–3 business days beyond the promised date, escalate to the regional service manager via details provided by support or listed on the site’s service network page.
• Level 4 (consumer protection): Log a grievance with the National Consumer Helpline by dialing 1915 or at consumerhelpline.gov.in, referencing your SR ID and timelines. This typically triggers an OEM escalation within 2–5 working days.

Avoid common pitfalls

Do not use numbers posted by unofficial directories or social posts unless they link back to mitashi.com; many are outdated or belong to third‑party service agents who may charge higher fees. Never prepay for spare parts to an account that is not clearly identified as the official service partner for your pincode—insist on a proforma invoice with GST details and part numbers.

When booking a visit, confirm whether the visit fee will be waived if the repair proceeds, what the warranty on the replaced part is (commonly 90–180 days), and whether your city qualifies for same‑day or next‑day appointments.

Bottom line

The most accurate Mitashi customer care number is the one currently listed on mitashi.com and printed on your model’s warranty card or invoice. Verify there first, then call during business hours with your model, serial, invoice, and a concise description of the fault. If phones are busy, file a webform ticket to obtain an SR ID and request a callback within your preferred time window.

If commitments slip, escalate methodically with your SR ID, and use India’s National Consumer Helpline (1915) if needed. With the right prep and channels, most cases in major cities are diagnosed within 24–72 working hours and resolved within a week, subject to parts availability.

Which country brand is Mitashi TV?

Mitashi is a TV, videogame and a consumer electronics brand based in India. The company started off in the video game console business, back in the days when video games used to ship in cartridges. Mitashi was one of the biggest players in India’s video game market.

Which country brand is Mitashi AC?

MITASHI was founded in 1998 and is based in Mumbai, India.

Which company is Mitashi?

MITASHI INDUSTRIAL. CORPORATION. Mitashi, founded in 1989, is a reputable and experienced company in the refractory industry. We take pride in being exporters, traders, suppliers, applicators, and wholesale distributors of a wide array of refractory products, catering to various industries.

Who is the owner of Mitashi company?

Rakesh Dugar is the founder of Mitashi. How much revenue does Mitashi generate? Mitashi generates $70M in revenue.