MI Customer Care Number: The Fastest Ways to Reach Xiaomi Support

If you need help with a Xiaomi (Mi/Redmi/POCO) phone, TV, wearable, or smart home device, the official customer care hotline is often the quickest way to get answers, warranty verification, and service booking. Below you’ll find the current primary hotlines for major regions, along with practical guidance on what to prepare, how to escalate, and how to avoid delays.

Xiaomi was founded in 2010 and today serves customers in 100+ markets. Support options vary by country, so always verify the number and hours on your local Xiaomi support page before calling. For India and Mainland China, the numbers below are widely used and published by Xiaomi on their official sites and materials.

Official Xiaomi/Mi Customer Care Numbers and Channels

India (toll‑free): 1800‑103‑6286. This is the primary Mi India customer care number for assistance with smartphones, TVs, ecosystem products, orders from mi.com/in, warranty checks, and service center guidance. Typical advertised hours are 09:00–21:00 IST, seven days a week (hours can change on public holidays).

Mainland China (service hotline within China): 400‑100‑5678. This line supports Xiaomi/Redmi products purchased in China, including warranty verification, repair booking, and basic troubleshooting. Hours are subject to change by region and season; verify on the Chinese support portal if you are calling from within China.

• India hotline: 1800‑103‑6286 (toll‑free). Web support: https://www.mi.com/in/support — service center locator, chat, and warranty info.
• Mainland China hotline: 400‑100‑5678. Chinese portal: https://www.mi.com/service (Chinese-language support and booking).
• Global support hub (find your country’s page, chat, and email/contact forms): https://www.mi.com/global/support
• Community and FAQs (how‑tos, tips, known issues): https://c.mi.com (select your region for localized content).

If you purchased via an authorized retail partner (e.g., Amazon, Flipkart, carriers), you can still call Xiaomi first for warranty validation and then be directed appropriately. For devices bought in a different country than your current location, cross‑border warranty policies may apply; Xiaomi generally recommends contacting support in the country of purchase.

When to Call and What to Expect

Call the MI customer care number when you need to verify warranty status, book a repair, get approval for a Dead‑On‑Arrival (DOA)/within‑policy replacement, troubleshoot software (MIUI/HyperOS), or track an existing service job. Support agents can remotely guide you through diagnostics, advise on backup and reset, and generate a repair token or job sheet number you can present at an authorized service center.

For many issues, you may be asked to run specific tests (display, battery health, speaker/mic, camera focus) and to share the software build (MIUI/HyperOS version). Having the right information ready can shorten your call by several minutes and reduce repeat interactions.

• Device identifiers: IMEI 1/2 (dial *#06#), Serial Number (for TVs and many ecosystem devices, printed on the label), and Mi Account email/phone.
• Purchase proof: invoice or order ID (from mi.com app/website or your retailer), purchase date, and retailer name.
• Software/build details: Settings > About phone > MIUI/HyperOS version, Android version, security patch date.
• Issue specifics: when the problem started, error messages, steps to reproduce, and any photos/videos demonstrating the fault.
• Backup readiness: enough storage and a network connection if the agent recommends backup or factory reset before service.
• Contact and location: current address and PIN/postal code to locate the nearest authorized service center and confirm walk‑in times.

Service Centers, Booking, and Warranty Coverage

Xiaomi operates a wide network of authorized service partners. In India, use the locator on https://www.mi.com/in/support to find the nearest center by PIN code and to check hours. Many centers accept walk‑ins for diagnosis; some allow booking a time slot from the website or the Mi Store/Xiaomi Service+ app. Always carry the device, original invoice (printed or digital), and a valid ID; bringing the original box and accessories can help if they need to test chargers/cables.

Warranty terms vary by product and region. In India, phones commonly carry 1 year limited warranty on the handset and 6 months on accessories like battery, charger, and cable; Mi/Redmi smart TVs often include 1 year on the product with an extended panel warranty (e.g., up to 2 years for the panel on select models). Verify the exact policy for your model on the support page or your invoice. Physical damage, liquid ingress, and unauthorized repairs are generally excluded; agents can still arrange paid out‑of‑warranty repairs if parts are available.

Costs, Turnaround Times, and Tracking

In‑warranty diagnosis is typically free. If your device is out of warranty, you’ll be quoted for parts and labor before repair proceeds. Xiaomi and its partners publish spare part prices by model on regional support pages; ask the agent to share the current link or a pro‑forma estimate. Payment at service centers usually supports UPI/cards in India and common local methods elsewhere.

Turnaround depends on fault complexity and part availability. Simple software fixes can be same‑day; hardware replacements may take 2–5 business days once parts are in stock. After a job is created, you should receive a service order or job sheet number by SMS/email. Use that number to check status via the support site or by calling the hotline and quoting your job ID.

Practical Tips to Get Help Faster

Call from the phone number linked to your Mi Account or your order if possible; it helps agents locate your records. Have stable Wi‑Fi nearby, in case the agent asks you to download logs, update software, or run online tests. If your device won’t power on, charge it for at least 30 minutes before calling so you can attempt recovery steps live with the agent.

If you’re visiting a service center, back up personal data and remove screen locks where feasible; technicians may need to perform a factory reset to validate repairs. For TVs, record the panel size, model code, and installation environment (wall mount vs. table stand) as it affects logistics for panel service and on‑site visits.

Escalation and Consumer Protection

If your issue remains unresolved after speaking with first‑line support, politely request escalation to a senior advisor and reference your existing ticket/job number. Keep a record of dates, agent names, and promised actions. You can also submit a follow‑up via the regional contact form on the support site with attachments (invoice, photos, videos).

For DOA or within‑policy replacements, adhere to the specified window from your invoice date and ensure the device is in the required condition. If you bought from mi.com/in, replacements and returns must follow Xiaomi India’s return policy; if purchased from a retailer or marketplace, their return window applies alongside Xiaomi’s warranty service.

Final Checks Before You Call

Confirm your region’s official page for the latest numbers and hours:
India: https://www.mi.com/in/support
Global: https://www.mi.com/global/support
China (Chinese): https://www.mi.com/service

For most customers in India, start with 1800‑103‑6286. For Mainland China, use 400‑100‑5678. If you’re outside these regions, select your country on the Global Support page to find the correct local hotline or live chat. Numbers and hours can change; always verify on the official site if in doubt.

What is the contact number for Microsoft windows support?

Call us at 877-345-2661 for expert help and support.

What is the phone number for MI windows customer care?

Give us a call at 717-365-3300. Our Customer Care team is available Monday through Friday from 8:00 am – 4:45 pm EST.

Are MI Windows any good?

An AI Overview is not available for this searchCan’t generate an AI overview right now. Try again later.AI Overview MI Windows and Doors generally offer good quality for their price point, balancing affordability with decent performance. They are a popular choice for budget-conscious homeowners and are frequently used by contractors and builders. While they may not have the premium feel or extensive design options of higher-end brands, they provide a solid, reliable, and energy-efficient window option.  This video provides a general overview of MI Windows and their popular product lines: 57sPro Replacement WindowsYouTube · Aug 21, 2023 Here’s a more detailed look: Pros:

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This video showcases a review of MI windows by a contractor, highlighting their installation process: 57sThe Dailey CompanyYouTube · Nov 9, 2022 In conclusion, MI Windows and Doors are a reputable and reliable option for many homeowners, particularly those seeking a balance of affordability and quality, says Brennan Enterprises. By researching specific models and considering your individual needs and budget, you can determine if MI Windows are the right fit for your project, says BestCompany.com. 

AI responses may include mistakes. Learn moreAre MI windows decent? – HouzzApr 18, 2016 — if your contractor is recommending MI Windows, he obviously has very low standards. I can only imagine what his prom d…HouzzAre MI Windows Worth It? 3 Things to Consider – Brennan EnterprisesMay 22, 2023 — MI Windows offers good quality for the price, but if you’re looking for the absolute longest-lasting windows, you migh…Brennan Enterprises(function(){
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How long do MI Windows last?

30 years
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