LG TV Customer Care Number: Direct Lines, Hours, and How to Get Fast Help

When your LG TV needs support—whether it’s a setup issue, warranty claim, or repair—calling the correct customer care number for your region will save time and prevent hand-offs. Below you’ll find verified phone numbers for major regions, plus practical guidance on what information to have ready, typical warranty coverage, expected repair costs, and how LG handles service tickets step-by-step.

Tip: Always call the number specific to your country, as policies, hours, and parts logistics differ. If you’re not sure which LG entity serves your area, start from the official support locator at your regional LG website (links included below).

Official LG TV Customer Care Numbers by Region

Use these numbers for TV-specific support, warranty verification, and service appointments. Hours can vary by season or holiday; confirm current hours on the linked contact page before calling. If your TV was purchased in a different country than your residence, LG may redirect you to the original market’s support.

Have your model and serial number ready (see the next section). If you need language support, many lines offer automated menus to select your preferred language.

• United States: 1-800-243-0000 (LG Electronics USA). Contact page: https://www.lg.com/us/support/contact
• Canada: 1-888-542-2623 (LG Electronics Canada). Contact page: https://www.lg.com/ca_en/support/contact
• United Kingdom: 0344 847 5454 (LG Electronics UK). Contact page: https://www.lg.com/uk/support/contact
• India: 1800-315-9999 and 1800-180-9999 (toll-free). Contact page: https://www.lg.com/in/support/contact
• Australia: 1300 54 2273 (1300 LG CARE). Contact page: https://www.lg.com/au/support/contact

If your country is not listed above, navigate to https://www.lg.com and select your country at the top or bottom of the page, then choose Support > Contact. Regional pages typically include phone, chat, email forms, and service-center options.

What to Have Ready Before You Call

Having complete information in front of you helps the agent triage quickly and, in many cases, resolve the issue without a technician visit. This can also speed up warranty validation and parts ordering if a repair is needed.

You’ll find most of the items below on the TV’s back label, in the on-screen menu, or in your purchase records. If the TV is wall-mounted, note details before calling to avoid dismounting mid-call.

• Model number and serial number (on back label; also in Settings > Support > TV Information on most webOS models).
• Proof of purchase (retailer invoice/receipt with purchase date; photos or PDFs work).
• Software/firmware version (Settings > Support > Software Update > Check Version).
• Symptom details and error codes (e.g., “no picture with sound,” “webOS stuck on logo,” exact error messages).
• Connections and environment (HDMI inputs used, soundbar/AVR model, antenna/cable box, surge protector, wall mount type).
• Network details for smart features (Wi‑Fi or Ethernet, ISP, router model, average bandwidth, whether 2.4 GHz or 5 GHz).
• Troubleshooting steps tried (power cycle, different HDMI cable, input swap, factory reset, pixel refresh on OLED, etc.).
• Physical condition photos if relevant (screen cracks, banding, burn-in, packaging damage on arrival).

Warranty and Service Costs for LG TVs

Most consumer LG TVs include a manufacturer’s warranty of 1 year on parts and labor from the purchase date in markets such as the United States, Canada, and Australia. In some regions, statutory consumer rights may entitle you to remedies beyond a year via the retailer (for example, the UK’s Consumer Rights Act 2015). Always retain your purchase proof; warranty windows are typically validated against that date.

Extended coverage may be available from LG (e.g., premium care programs) or third-party retailers. Read the terms carefully, especially on-screen panel coverage, burn-in exclusions for OLED, and whether in-home service is included for large screens. In-home service is commonly provided for larger sizes, while smaller sizes may require carry-in or courier depot service depending on geography.

Out-of-warranty repair costs vary by model and region. Typical U.S. parts-and-labor ballparks: power board replacement around $80–$200 for parts plus $100–$200 labor; main board $120–$300 parts plus labor; Wi‑Fi/Bluetooth module $30–$80; OLED or QNED/ULED panels can exceed $500–$1,200 depending on size and series. If the panel is damaged or uneconomical, agents may recommend replacement rather than repair.

Faster Alternatives: Chat, Remote Support, and Online Tools

Phone lines are effective, but chat and online tools can be faster during peak hours. The regional contact pages above offer live chat, where agents can send direct links, firmware instructions, and service requests without hold music. For many webOS models, LG can guide you through remote diagnostics and settings capture when you grant permission.

Before contacting support, run a software update (Settings > Support > Software Update), power cycle the TV and external devices, try different HDMI inputs/cables, and test streaming on a different app. Document results—support may skip redundant steps and proceed directly to advanced diagnostics if you have clear outcomes.

How LG Handles Repairs and Replacements

The usual flow is: the agent creates a case number, verifies your warranty, and attempts remote troubleshooting. If a hardware fault is suspected, they schedule service. Depending on size and location, service may be in-home or via authorized service centers. You will receive appointment details by SMS or email along with your case number for status checks.

Technicians may order parts in advance based on symptoms and your model number; if on-hand, repair can occur in a single visit. If parts must be sourced, allow a few business days for logistics. Keep all accessories and the original stand/feet handy—some service centers request the TV be placed on a flat surface for diagnostics even if it’s normally wall-mounted.

If your TV arrived damaged or failed very early (“dead on arrival”), contact the retailer immediately—DOA/exchange windows are usually handled by the seller within 14–30 days, after which manufacturer warranty procedures apply. Do not ship a TV to LG without an RMA or service instruction; unauthorized shipments may be refused.

Corporate Contacts and Escalation

If your case stalls, call back with your existing case number and ask for escalation to a supervisor or “executive relations” team where available. Summarize dates, steps taken, technician notes, and any miscommunications. Clear documentation shortens escalation time and improves outcomes.

United States corporate mailing address (not a service drop-off location): LG Electronics USA, 111 Sylvan Ave, Englewood Cliffs, NJ 07632. For any written correspondence, include your case number, model/serial, and copies of purchase proof. For all other regions, use the contact links provided above to reach the appropriate LG entity; corporate addresses differ and typically do not accept walk-in service.

Quick Troubleshooting You Can Try Before Calling

Many issues can be resolved quickly without a service visit. For picture problems, test with the built-in YouTube or LG Channels app to isolate an HDMI source issue. For sound sync, use Settings > Sound > AV Sync Adjustment. For OLED image retention, run Pixel Refresher in Settings > Support > OLED Care. For network instability, power cycle both the TV and router, and test 5 GHz vs 2.4 GHz bands.

If you still need help, call the LG TV customer care number for your region listed above and provide your findings. Clear, concise details help agents move directly to the right fix—often on the first call.

How do I talk to someone on my LG TV?

And TV. Shows. All just using your voice you can use voice command easily. And simply just by clicking the voice recognition button on your LG.

What is LG TV customer service phone number?

For assistance checking status or updating a Subscription order, please contact LG Support at 800-243-0000.

What is the number for 1 888 865 3026?

CONTACTContact LG at 1-888-865-3026 for technical assistance, and email HD Supply Special Orders to order parts.

Does LG have technical support?

For support with smartphones, laptops or bluetooth repairs, contact us via chat, send us an email or Tweet @LGUSSupport for convenient support.