Lennar Customer Care Number: Fastest Ways to Reach Warranty and Service Support

If you need Lennar Customer Care right now and don’t have your local division’s phone handy, call Lennar’s corporate switchboard at (305) 559-4000 and ask to be transferred to Customer Care for your community and state. This line is staffed during normal business hours and can route you to the correct division for warranty and post‑closing service.

Corporate address (useful for mailed correspondence and warranty documentation): Lennar Corporation, 700 NW 107th Avenue, Miami, FL 33172. When you reach the operator, have your community name, homesite/lot number, city, and closing date ready so you can be connected to the right Customer Care team without delay.

Where Lennar Publishes Customer Care Numbers (and How to Find Yours)

Lennar does not maintain a single nationwide, one‑size‑fits‑all Customer Care number for homeowners. Instead, each local division supports the communities in its market and publishes a dedicated service line. The fastest way to find your exact number is through your closing packet, your myLennar account, or Lennar’s contact portal.

Online, start at https://www.lennar.com/contact and select your state and market. This will display your local division’s contact options, including the Customer Care phone for warranty requests. If you use the homeowner portal, sign in at https://www.lennar.com/login, open your home profile, and look for “Customer Care” or “Warranty” to see the direct phone and request form for your address.

Official Warranty and Request Portals

For non‑emergency items, Lennar encourages homeowners to submit requests through the online system so issues are tracked with photos, timestamps, and technician notes. Start at https://www.lennar.com/warranty or use the myLennar link within your account. Submitting online also makes it easier to coordinate access windows and confirm appointment times in writing.

If you cannot access your account, or you prefer to speak with someone, use your division Customer Care number (from your closing documents or the contact portal) or call the corporate switchboard at (305) 559-4000 for a transfer. Keep in mind that local Customer Care teams typically operate Monday–Friday during standard business hours in your time zone; response times for non‑urgent requests are generally the next business day.

Step‑by‑Step: Getting to the Right Customer Care Line

Save time by going straight to the team that services your community. Your closing packet usually includes a page titled “Customer Care” or “Warranty” listing the division phone and after‑hours emergency instructions. If you no longer have it, follow the steps below using Lennar’s website.

• Go to https://www.lennar.com/contact and choose your state and metropolitan area (for example, “Texas” then “Austin”).
• Click the division’s “Contact” or “Customer Care” option to display the service phone and email or request form. Bookmark this page and save the number in your phone under “Lennar Customer Care – [City].”
• If your community isn’t listed, call the corporate switchboard at (305) 559-4000 and request “Customer Care for [Community Name], [City, State].” Provide your lot/homesite number and closing month/year so you’re routed correctly.

If you purchased a home that closed within the last 1–2 years, your service requests are typically handled by the same division that closed your home even if you have since moved within the metro area. Always reference your full property address as it appears on your closing documents.

Emergencies: What Qualifies and Who to Call First

Emergency items are conditions that threaten safety or may cause immediate, significant property damage. Typical examples include an active water leak that cannot be contained, a total loss of electrical power affecting only your home (not a neighborhood outage), a natural gas odor, sewer backup, or no heat/no cooling in extreme temperatures. For life‑safety issues, call 911 first. For gas odor, leave the home and call your gas utility’s emergency line from a safe location before contacting Customer Care.

Your closing packet usually lists 24/7 emergency trade contacts (plumber, electrician, HVAC) for urgent issues after hours, plus instructions for main water and gas shutoffs. If you don’t have those numbers, call your local utility emergency line and then contact Lennar Customer Care at the earliest opportunity. During business hours, call your division’s Customer Care line; after hours, use the emergency trade numbers provided at closing. If you cannot locate any of these, call the corporate switchboard at (305) 559-4000 during the next business day and ask for Customer Care to report the incident.

What to Have Ready Before You Call or Submit a Request

Clear, complete information helps Customer Care diagnose faster and schedule the right technician. Gathering a few details in advance can shorten your time to resolution and reduce repeat visits.

• Property details: community name, street address, lot/homesite number, closing date, and the names on your purchase agreement.
• Issue specifics: when it started, frequency, exact location (room, wall, fixture), photos or short videos, and steps to reproduce the problem.
• Access windows: days/times you can be home within the next 7–10 days; gate codes; pet instructions; and preferred contact number and email.
• Emergency controls: know where your main water shutoff and electrical panel are; if water is actively leaking, close the main valve before calling.

If you’re within your initial warranty periods, note that many new‑home warranties follow a 1‑2‑10 structure: one year for workmanship/materials, two years for major systems (electrical, plumbing, HVAC), and ten years for structural components. Your exact coverage is governed by the written Lennar Limited Warranty you received at closing; refer to that document for definitions, exclusions, and claim procedures.

Related Contacts and When to Use Them

Some post‑closing questions belong with other Lennar affiliates. For financing or loan servicing on a mortgage originated with Lennar Mortgage, use the contact options on https://www.lennarmortgage.com rather than the home warranty line. For title policy copies or closing documents handled by Lennar Title, visit https://www.lennartitle.com for office‑specific phone numbers and request forms.

For media, investor relations, or corporate correspondence not related to homeowner service, write to Lennar Corporation, 700 NW 107th Avenue, Miami, FL 33172 or call the corporate switchboard at (305) 559-4000 and request the appropriate department. This helps keep the Customer Care lines free for warranty and service scheduling.

Summary: Your Best Next Step

If you need the Lennar Customer Care number for your home, first check your closing packet and myLennar account. If you can’t find it, use the division locator at https://www.lennar.com/contact. When in doubt, call the Lennar corporate switchboard at (305) 559-4000 and ask to be transferred to Customer Care for your community.

Have your address, community name, closing date, and a concise description of the issue ready. For emergencies posing immediate risk, address life‑safety first (911 or utility emergency line), then contact Lennar Customer Care for repair and follow‑up.

How do I contact Lennar customer service?

Customer Care Contacts

1. Contact Customer Care. Below is a list of phone numbers for Customer Care Associates in each city.
2. California. Bakersfield area: 800-509-4979.
3. Florida. Ft.
4. Illinois. Chicago area: 800-698-1929.
5. Minnesota. Minneapolis/St.
6. North Carolina. Charlotte area: 800-698-1929.
7. Pennsylvania. 800-698-1929.
8. Texas.

Can I submit a service request online through Lennar?

Then select what type of request you would like to submit. Enter your first name last name email address and zip code and then click next. Select the state city and specific community your home is in.

Is Lennar a high end builder?

Lennar: Lennar is one of the largest homebuilders in the U.S., offering a wide range of homes from affordable to luxury, with a focus on innovation and energy efficiency.

What voids the Lennar warranty?

Lennar (and most large builders) usually have a limited warranty that covers structural components, systems, and workmanship. But once you start altering those elements—like closing off a pass-through or adding new framing—it can give them grounds to deny coverage in related areas.