Fabletics Customer Care Number: How to Reach Support Quickly and Get Results

The Official Fabletics Customer Care Number (U.S. and Canada)

The primary Fabletics customer care number for the United States and Canada is 1-844-322-5384 (toll‑free). You can also dial it as 1-844-FABLETICS. This line handles VIP membership questions, cancellations, billing issues, order status, returns guidance, and general account support. If you are calling from outside the U.S. or Canada, use the country selector at the bottom of the Fabletics website to view your region’s local number and hours.

In addition to phone support, Fabletics offers live chat via the Help Center at https://help.fabletics.com and inside the Fabletics mobile app (iOS and Android). Live chat is typically the fastest way to get written confirmation for sensitive actions like cancellations and refunds. Phone and chat hours can vary by region and holiday; check the Help Center for the most up‑to‑date schedule before you call.

When to Call vs. Use Live Chat or Self‑Service

Call 1-844-322-5384 when you need to cancel your VIP membership, discuss a recent charge, verify your identity to update billing details, or resolve a time‑sensitive order issue (for example, correcting a shipping address before an order leaves the warehouse). Voice support is helpful when you want immediate real‑time verification or escalation to a supervisor.

Use live chat or the online Help Center for tasks like tracking shipments, initiating returns, exchanging sizes, updating preferences, downloading return labels or QR codes, and reviewing program terms. These digital channels provide a clear written trail of what was agreed and often resolve straightforward requests faster than a phone queue.

What to Have Ready Before You Contact Customer Care

Having the right information at hand can cut your call or chat time in half. Be ready with the email address tied to your Fabletics account, your full name, the billing ZIP/postal code on file, and the last four digits of the payment method used for your most recent Fabletics purchase. If you’re inquiring about a specific order, have the order number and the order date accessible.

For billing or VIP membership questions, note your current membership credit balance (visible in your online account), the date of any charge you’re disputing, and screenshots of confirmation emails or in‑app notices. If you’re returning items, keep the item names/SKUs and return reasons handy, plus any return QR code or label you already generated in the portal.

Common Requests Handled via the Customer Care Number

The customer care team can resolve most account, order, and membership issues over the phone. If you prefer a written record, ask the agent to send a confirmation email or text after they complete the action. If you’re mid‑billing cycle, timing matters; see the VIP section below for dates that can affect outcomes on credits and refunds.

While the IVR menu may change over time, agents consistently support the following high‑value requests. If you don’t hear an exact match in the prompts, select the closest option and ask to be routed accordingly.

• VIP membership: cancel, confirm a skip, review monthly charges, apply or refund unused credits where eligible, and update payment methods.
• Orders and shipping: place orders, change or verify shipping addresses pre‑shipment, update delivery options, and track packages.
• Returns and exchanges: guidance on starting returns online, locating Happy Returns or store drop‑off options, and understanding refund timelines.
• Store assistance: check stock at nearby Fabletics locations and coordinate in‑store pickups or exchanges (store‑level inventory varies by location).
• Account security: verify identity, lock or unlock accounts, and review recent account activity if you suspect unauthorized access.

VIP Membership: Billing Dates, Credits, and Cancellations

As of 2024 in the U.S., the Fabletics VIP Program requires you to “shop or skip” by 11:59 PM local time on the 5th of each month. If you don’t shop or skip by that deadline, on the 6th your default payment method is charged for one VIP membership credit (commonly $59.95 in the U.S.). That credit can be used toward future purchases and typically does not expire; pricing and terms can vary by country, so always review the local terms in the Help Center.

You can cancel your VIP membership at any time via 1-844-322-5384 or through live chat. If you were recently charged and haven’t used the resulting credit, ask the agent to review refund eligibility for that transaction; policies differ by region and the exact timing of your request. Always request and save a cancellation confirmation (email or SMS), including a case or ticket number, and verify that your next billing cycle has been disabled before ending the call or chat.

Returns, Exchanges, and Refund Timelines

Most returns start in your online account: go to Orders, select the relevant order, and choose “Start a Return.” In many U.S. locations, Fabletics partners with no‑box QR drop‑off options and offers in‑store returns; you’ll see your exact options after you enter your order details. Exchanges for size or color are typically fast if the item is in stock, and store associates can help you complete exchanges on the spot for in‑store purchases.

Refund timelines depend on the return method and your bank. As a general rule, expect 3–10 business days after the warehouse or drop‑off partner confirms receipt to see a refund back to your original payment method. Returns for Fabletics credit often post faster than refunds to a card. Return windows, fees (if any), and eligible conditions vary by country and promotional terms; review the latest policy in the Help Center before mailing or dropping off items.

Escalations, Documentation, and Dispute Tips

If you need an escalation, ask the agent for a supervisor or for your case to be flagged for a billing specialist. Record the date, time, the agent’s first name, and the case ID. Before you end the interaction, request a confirmation email summarizing the action taken (for example, “VIP canceled effective [date], no further monthly charges” or “Refund of $59.95 approved; allow 3–5 business days”).

For bank disputes, gather your Fabletics confirmation, screenshots of skip attempts (if relevant), and the case ID. Many billing adjustments appear within 3–5 business days; wait that period before initiating a chargeback to avoid duplicate processes. If you do proceed, provide your bank with the cancellation confirmation and any correspondence records to speed resolution.

Regional Support and In‑Store Help

Fabletics operates in multiple markets. Use the country selector on https://www.fabletics.com to switch regions and see local customer care numbers, currency, and program terms. Monthly credit amounts and legal terms can differ outside the U.S., and some services (such as specific drop‑off partners) vary by country.

For store‑level questions—including inventory checks, fitting appointments, or in‑store returns—use the store locator at https://www.fabletics.com/stores to find phone numbers and hours. Store teams can assist with exchanges and returns for eligible items, but VIP cancellations and billing adjustments must be completed through customer care by phone or live chat.

Official Websites, Number Verification, and Mailing Address

Always confirm you are contacting Fabletics through official channels: the main website is https://www.fabletics.com and the Help Center is https://help.fabletics.com. Avoid third‑party “support” sites that list unofficial numbers. If a number other than 1-844-322-5384 is shown for U.S./Canada in the Help Center, use the one posted there—it will be the most current for your region.

For corporate correspondence (not for returns), the company’s Southern California headquarters is in El Segundo, CA, USA. Do not mail returns to a corporate address; returns started outside the online portal may be delayed or refused. Always initiate returns through your account or the Help Center to generate the correct label or QR code and to ensure your refund or exchange is processed promptly.

• U.S./Canada customer care: 1-844-322-5384 (1-844-FABLETICS); check Help Center for current hours.
• Web and app support: Help Center at https://help.fabletics.com; live chat available in most regions.

How do you contact Fabletics customer service?

Cancel anytime online or by calling our Customer Service Representatives at (844) 322-5384.

What number do I call to cancel my Fabletics membership?

1-844-322-5384
There is no cancellation fee and you can cancel anytime. You may cancel your membership by calling one of our customer service representatives at 1-844-322-5384 (24 hours, 7 days a week). You may also cancel by contacting us via Chat Messenger available 24/7 or by visiting your My Account page.

Is it hard to cancel your Fabletics membership?

No Problem, cancel anytime online or via phone at (844) 449-4889 open 24/7.

How do I call Fabletics support?

There is no obligation to join and the Fabletics VIP Membership can be cancelled at any time by contacting our Customer Service Team at (844) 322-5384, or using the live chat or online cancel options in your Account.