Bosch Customer Care Number: Reach the Right Support Fast

“Bosch customer care number” can mean different things depending on what you own (home appliance, power tool, heating system, automotive part) and where you live. Bosch operates distinct support centers by product line and country, and each has its own phone number and service process. Calling the right line saves time, speeds up warranty checks, and ensures parts and technicians are dispatched correctly.

Below you’ll find the most-requested customer care numbers for major regions, official support websites, and practical guidance to get your issue resolved quickly. Where relevant, key corporate addresses are included for reference. Always verify that you are contacting an official Bosch or BSH (Bosch’s home appliance company) channel before sharing personal or payment information.

Identify the Correct Bosch Division Before You Call

Bosch is a global technology group founded in 1886, headquartered at Robert-Bosch-Platz 1, 70839 Gerlingen-Schillerhöhe, Germany. The group includes multiple brands and business units. For consumers, the most common support needs fall into: Bosch Home Appliances (managed by BSH Hausgeräte GmbH), Bosch Power Tools, Bosch Thermotechnology (heating, hot water), and Bosch Automotive Aftermarket. Each unit runs its own customer care number, databases, and warranty rules.

BSH (Bosch Home Appliances) is a wholly owned subsidiary of Bosch and handles dishwashers, refrigerators, ovens, washers, dryers, and small appliances under the Bosch brand. Bosch Power Tools covers drills, saws, measuring tools, and accessories. Thermotechnology covers boilers, heat pumps, and water heaters. Automotive Aftermarket supports Bosch batteries, wipers, and vehicle components (for vehicle repairers and consumers). Picking the correct category will get you to a specialist who can look up your model and arrange service in your area.

Official Customer Care Numbers (by Region and Product Line)

The phone numbers below are widely used, high-traffic lines for Bosch in the United States, United Kingdom, India, and Germany. Phone lines and hours can change—if a number is unavailable or your country is not listed, use the “Official Websites and Portals” section to reach your local support page and the latest contact details.

Tip: If you own a Bosch home appliance, look for the E-Nr (model) and FD (production) numbers on the rating plate (often inside the door frame for dishwashers/ovens or behind the door for washers). Having these codes ready cuts call time by several minutes and helps the agent identify parts on the first try.

• United States — Bosch Home Appliances (BSH): 1-800-944-2904. Purpose: Service, warranty, parts ordering, and appointments. Website: https://www.bosch-home.com/us/service
• United States — Bosch Power Tools: 1-877-BOSCH99 (1-877-267-2499). Purpose: Tool registration, repairs, parts, and warranty. Website: https://www.boschtools.com/service
• United Kingdom — Bosch Home Appliances (BSH): 0344 892 8979. Purpose: Service booking, spares, and warranty claims. Website: https://www.bosch-home.co.uk/customer-service
• India — Bosch Home Appliances (BSH): 1800-266-1880 (toll-free). Purpose: Service requests, installation, demos, and warranty. Website: https://www.bosch-home.in/service
• Germany (Global Switchboard) — Robert Bosch GmbH: +49 711 811-0. Purpose: Corporate switchboard; ask to be routed to the appropriate customer service for your product/country. Corporate site: https://www.bosch.com/contact/
• Automotive Aftermarket (U.S. starting point): https://www.boschautoparts.com/contact — use the contact portal to reach phone/chat specific to your product (wipers, batteries, sensors).

United States corporate reference address (not a walk-in service counter): Robert Bosch LLC, 38000 Hills Tech Drive, Farmington Hills, MI 48331, USA. For appliances in the U.S., BSH schedules in-home service via the 1-800-944-2904 line or the online scheduler; independent service partners handle many regions, and diagnostics are commonly performed during the first visit.

If you prefer not to call, most country sites provide chat or online booking. For example, U.S. home appliance owners can schedule service online, upload proof of purchase for warranty validation, and order genuine parts through the official portal listed above.

Official Websites and Service Portals

Use the links below to locate your country-specific customer care number, live chat, email forms, and self-service tools (manuals, error code lookup, parts diagrams). These pages are kept current and are the safest way to obtain the latest numbers and hours for your location.

Home Appliances (BSH): Global entry point https://www.bosch-home.com — choose your country, then go to Service/Customer Service. Examples: U.S. https://www.bosch-home.com/us/service, U.K. https://www.bosch-home.co.uk/customer-service, India https://www.bosch-home.in/service. Power Tools: https://www.boschtools.com/service (U.S.) or select your country via https://www.bosch-pt.com. Thermotechnology (heating, hot water): https://www.bosch-thermotechnology.com — select country, then Support. Automotive Aftermarket (wipers, batteries, components): https://www.boschautoparts.com (U.S.) or choose your market from https://www.boschaftermarket.com.

To confirm legitimacy, check the domain ends with bosch.com, bosch-home.com, boschtools.com, bosch-thermotechnology.com, or boschautoparts.com. Avoid third-party “service” sites that demand upfront payment or gift cards; Bosch will only collect through official channels and authorized service partners.

Hours, Response Times, and Typical Costs

Phone support hours vary by country and product line. In many markets, Bosch Home Appliances phone lines operate Monday through Friday during business hours, with some regions offering limited Saturday hours. Power Tools support often runs extended weekday hours to serve contractors. When in doubt, the country-specific service page will list current hours and any holiday closures.

For in-warranty appliances (commonly 1-year manufacturer’s warranty; specific components may carry longer coverage), labor and parts are typically covered for manufacturing defects. Out-of-warranty appliance service in North America often involves a diagnostic fee collected by the authorized servicer on the first visit; industry norms are approximately $100–$180 USD for diagnostics, credited toward repair in some cases. In India, urban on-site visit charges for out-of-warranty appliances commonly range from ₹300–₹800 for inspection, plus parts and labor—verify exact charges when booking.

What to Have Ready Before You Call

Having complete product information significantly speeds up resolution and reduces repeat visits. Bosch agents dispatch parts and create service tickets based on the identifiers you provide. If you’re scheduling an installation or repair, clear photos and access details help technicians arrive prepared.

Gather the following before dialing the customer care number for your region:

• Product identifiers: E‑Nr (model), FD number (production), and serial number from the rating plate (inside door frame for dishwashers/ovens; behind the door or rear panel for washers/dryers; side/back panel for refrigerators and tools).
• Purchase details: proof of purchase date (receipt/invoice), retailer name, and installation date if applicable.
• Issue specifics: error codes (e.g., E15 on a dishwasher), symptoms, when the problem started, steps already taken, and any unusual noises/smells.
• Service logistics: full address, preferred dates/times, building access instructions, parking constraints, pet notes, and a reachable phone number.
• Power/utility details for Thermotechnology: fuel type (gas/electric), water pressure/temperature notes, and any prior service records.

Avoiding Scams and Ensuring You Reached Bosch

Look for the Bosch or BSH logo and official domains in search results. Be cautious of ads or directories listing “Bosch customer care” with premium-rate or overseas numbers that do not appear on the official site. Genuine Bosch pages will allow you to navigate from the main portal (bosch.com or bosch-home.com) to your local service page and will reference authorized service partners by name.

On a call, you should hear a branded greeting and be offered a case or reference number. If someone requests remote access to your computer, gift card payments, or wire transfers to secure a booking, hang up and call an official number from the links above. For escalations, use the country site’s “contact us” or complaints procedure; keep your case number handy.

Key Corporate References

Global headquarters: Robert Bosch GmbH, Robert-Bosch-Platz 1, 70839 Gerlingen-Schillerhöhe, Germany. Main switchboard: +49 711 811-0. This is not a customer service desk but can route you to the correct division if you’re unsure which number to call.

North America corporate (reference only, not a service walk-in): Robert Bosch LLC, 38000 Hills Tech Drive, Farmington Hills, MI 48331, USA. For product support, use the dedicated customer care numbers or the official portals provided above.