AJC Customer Care Phone Number: How to Find It Fast and Get Help Without Waiting

First, confirm which “AJC” you need

“AJC” commonly refers to two well-known organizations: the Atlanta Journal-Constitution (the major Atlanta newspaper at ajc.com) and the American Jewish Committee (a global advocacy nonprofit at ajc.org). Both provide phone support, but they publish their numbers on different websites and route calls to different teams.

If you’re a newspaper subscriber looking for delivery fixes, billing help, or digital access to the ePaper, you’re almost certainly after the Atlanta Journal-Constitution’s customer care line. If you’re a donor, event attendee, or policy partner seeking membership or program information, you likely need the American Jewish Committee. The steps below show you how to find the official phone number for the right AJC quickly and safely.

Finding the official customer care phone number for the Atlanta Journal-Constitution (AJC)

The most reliable way to get the correct phone number is to use the AJC’s own site. On ajc.com, scroll to the footer and look for links labeled “Contact Us,” “Help,” “Customer Care,” or “Subscriber Services.” These pages list the current phone number, service hours (usually posted in Eastern Time), and any temporary advisories (for example, holiday delivery changes).

If you already have a subscription, sign in on ajc.com and open your Account or My Account page. In many cases, the account portal displays a subscriber-only support number and offers self-service tools (delivery credits, vacation holds, address changes, and payment updates) that can resolve common issues faster than calling.

Quick path via search (to avoid outdated or third-party listings)

Use a search engine to query “site:ajc.com contact us” or “site:ajc.com customer care.” Only click results that are clearly on the ajc.com domain. Avoid third-party “directory” sites; they often list old or unofficial numbers. If you see multiple numbers or pages, prefer the one in the footer navigation of the homepage or the Account/Help center.

When to call and how to reach a live person faster

Newspaper customer care lines generally keep extended hours on delivery days and standard business hours on non-delivery days. While exact hours can change, a common pattern is weekday coverage during business hours and shorter weekend windows focused on same-day delivery problems. If you’re calling about a missed paper, call early morning local time for the best chance at a timely redelivery or credit; if you’re calling about billing, mid-morning and mid-afternoon weekdays typically have shorter waits than the top of the hour.

Have your subscriber details ready (see checklist below) so the agent can pull up your account immediately. If the phone tree offers a callback option, use it—callback queues often save time during peak periods. For non-urgent changes (address updates, payment card changes, or starting/stopping a temporary vacation hold), the self-service tools in the account portal can be quicker than phone support.

What to have ready before you dial

• Account information: your subscription/account number from a recent email or billing notice, plus the delivery address and ZIP code.
• Identity details: the name on the subscription and the email address tied to your digital access.
• Billing reference: the last charge date, amount, and the last 4 digits of the card or bank account on file (never share full card numbers or CVV).
• Issue specifics: for delivery problems, note today’s date, whether this is recurring, and any previous case/reference numbers; for access issues, note the device, browser/app, and any error messages.
• Preferred resolution: credit vs. redelivery for missed papers; start/stop dates for vacation holds; or a target bill date for payment updates.

Common issues AJC subscriber care can solve by phone

Delivery: report a missed or wet paper, request a same-day redelivery where available, set a delivery instruction (gate code, “leave on porch”), or file a service hold for travel. If you call early morning local time, expect the fastest path to redelivery or credit.

Billing and digital access: update your payment method, switch to a different subscription plan, resolve duplicate charges, or restore sign-in access to the ePaper and apps. Agents can also trigger password reset emails, verify linked accounts, and fix login loops that block premium article access.

Prefer not to call? Reliable alternatives

Self-service on ajc.com: after signing in, look for My Account, Manage Subscription, or Help/Support. Common actions include starting a vacation hold, reporting a delivery issue, updating your address, and reviewing billing history. Many requests generate an on-screen confirmation and an email receipt within minutes.

Contact forms, chat, and email: the AJC “Contact Us” or “Help” pages often include a web form or chat widget for non-urgent issues. Web forms create a case number you can reference if you later call. If you’re contacting the newsroom or advertising (as opposed to subscriber care), those departments typically list separate contact links on ajc.com.

If you meant AJC (American Jewish Committee)

For donor services, membership, events, or program information, go to ajc.org and use the footer’s “Contact” link or the page for your local AJC regional office. You’ll find current phone numbers, office hours (usually in the local time zone of the office), and email addresses for donor support and media inquiries.

Have your donor or event registration details ready: the email used to donate or register, the transaction date and amount, and any confirmation ID. For corporate or foundation giving, include your organization’s legal name and point of contact to speed verification.

Security tips: avoid outdated numbers and scams

Only trust numbers shown on the official domains: ajc.com for the newspaper and ajc.org for the advocacy nonprofit. Be cautious with third-party directory sites or social media posts that list phone numbers—these are commonly outdated. If you’re unsure, reach the organization via its homepage and navigate to Contact/Help from there.

During calls, legitimate agents will never ask for your full payment card number, CVV, or online account passwords. They may verify last 4 digits, ZIP code, or a one-time code. If a representative requests sensitive data that feels excessive, hang up and redial using the number listed on the official website’s Contact or Help page.

How do I contact the AJC?

The Atlanta Journal-Constitution. This page is being updated. Please follow this link to ajc.com/start to view current subscription offers or contact us at [email protected] or 404-522-4141 today.

What is the phone number for AJC delivery?

(404) 522-4141
For details about your purchases please visit ajc.com/myaccount or contact the AJC at [email protected] or call (404) 522-4141. When you purchase an AJC subscription, the price will be made clear during the order process. You agree to pay the price stated at the time of your order, as well as any applicable taxes.

How to put a hold on AJC newspaper?

You can place a temporary stop on your print delivery while you’re out of town by going to ajc.com/myaccount, and under the Profile tab clicking/tapping on Manage My Account.

How do I manage my AJC subscription?

Your subscription will automatically renew until you cancel. You may change your billing preferences or cancel your digital subscription at any time at My Account, or by contacting us at [email protected] or 404-522-4141.